Senior Manager of Physician Liaison

Metro Vein Centers•New Haven, CT

15h•$100,000 - $140,000

About The Position

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. This is a player-coach role. For the first 6 months, you will carry a full territory yourself — hitting the pavement, visiting 10-15 offices per day, booking lunches, building referral relationships, and proving the in-person liaison model works at MVC. You will simultaneously build the program infrastructure: orientation manual, territory maps, HubSpot dashboards, and compensation framework. Once you have proven the model in your own territory and demonstrated results, you will earn the right to hire and manage a team. Phase 1: Player (Months 1-6) You ARE the liaison program. Your daily life: Carry a full territory (assigned at onboarding based on your location and highest-priority market) Conduct 10-15 in-person office visits per day to PCPs, podiatrists, family medicine, wound care Build face-to-face relationships with referral coordinators, front desk staff, and physicians Educate referring offices on chronic venous insufficiency (CVI) symptoms — this is education-first, not just sales Schedule and attend physician lunches with MVC doctors Log every visit, call, and meeting in HubSpot CRM same-day Deliver collateral, referral pads, swag, and CVI symptom guides Attend health fairs, community events, and ribbon cuttings for new clinic openings Generate measurable referral patient volume in your territory — this is how you prove the model While simultaneously building infrastructure: Develop MVC's Physician Liaison Orientation Manual Define territory maps by county for all 9 states Build HubSpot dashboards for liaison activity tracking and referral attribution Design the team compensation framework Partner with Marketing on educational collateral development Partner with Operations to ensure referral attribution is being captured Begin sourcing and screening liaison candidates so you're ready to hire when approved

Requirements

4+ years of outside sales experience in healthcare (pharmaceutical, medical device, home health, or physician liaison)
Proven personal track record of building physician referral relationships from scratch — not managing someone else's book
Comfortable being in the field 4-5 days per week for the first 6 months
Experience eventually building and managing a field-based team (even if small)
CRM fluency (HubSpot preferred) — comfortable logging activity and building reports
Knowledge of healthcare compliance: Anti-Kickback Statute, Stark Law, HIPAA
Self-directed, low-ego, high-accountability
Familiarity with one or more MVC markets (TX, NY, NJ, MI, CT, AZ)
Willingness to travel 30-50% in months 6-12 for hiring, training, and territory setup

Responsibilities

Carry a full territory (assigned at onboarding based on your location and highest-priority market)
Conduct 10-15 in-person office visits per day to PCPs, podiatrists, family medicine, wound care
Build face-to-face relationships with referral coordinators, front desk staff, and physicians
Educate referring offices on chronic venous insufficiency (CVI) symptoms — this is education-first, not just sales
Schedule and attend physician lunches with MVC doctors
Log every visit, call, and meeting in HubSpot CRM same-day
Deliver collateral, referral pads, swag, and CVI symptom guides
Attend health fairs, community events, and ribbon cuttings for new clinic openings
Generate measurable referral patient volume in your territory — this is how you prove the model
Develop MVC's Physician Liaison Orientation Manual
Define territory maps by county for all 9 states
Build HubSpot dashboards for liaison activity tracking and referral attribution
Design the team compensation framework
Partner with Marketing on educational collateral development
Partner with Operations to ensure referral attribution is being captured
Begin sourcing and screening liaison candidates so you're ready to hire when approved