Senior Manager of IT PMO

Summit Utilities Inc • Fort Smith, TX

1d • Hybrid

About The Position

Summit is seeking a highly skilled and experienced Senior Manager to lead the IT Project Management Office (PMO). The ideal candidate will manage a team of Project Managers, Business Analysts, and IT Trainers and will be responsible for overseeing the successful execution of strategic and IT projects, ensuring alignment with business objectives, and driving continuous improvement in project management practices.  The PMO Manager will also engage with business and IT leads to define and measure key project goals that align with Summit’s business objectives and ensures all projects are consistent with the overall IT strategy.   This role also includes responsibilities for IT Training and Change Management to support the adoption of new technologies and processes across the organization.

Requirements

• Bachelor’s degree or higher in Information Systems, Business Administration or related field. MBA or master’s degree a strong plus
• 8+ years of progressive experience in IT Project or Product Management, with at least 3 years in a leadership role overseeing enterprise applications and cross-functional teams
• Proven experience managing large ERP systems implementations, enhancements, and conversions in a cloud environment
• Knowledge of SAP and Oracle platforms preferred
• Demonstrated success in vendor management, contract negotiation, and strategic sourcing.
• Demonstrated experience in IT training and change management
• Project Management (PMP), agile (CSM/PSM), or related certification is desirable
• Proven ability to influence and collaborate with senior leaders, translating business requirements into actionable technology plans
• Exceptional communicator and presenter, capable of simplifying complex ideas for diverse audiences
• Able to work in a dynamic, growth-oriented environment with possible shifts in short-term priorities
• Ability to manage multiple projects simultaneously and work effectively under pressure
• Capable of developing and enforcing policies, procedures, and standards of excellence
• Familiarity with ERP and/or CRM systems: sales and service processing systems, financial management/accounting systems, manufacturing, and inventory control
• Experience with project management software and workflow tools (e. g. Jira, Smartsheet, MS Project, Asana)
• Working knowledge and experience with Power BI, Tableau, or similar data analytics tools
• Proficiency with business and systems process mapping and utilizing similar tools (e.g. MS Visio, Lucidchart, Miro)
• Comfortable working in a remote environment and managing remote and offshore teams in multiple time zones

Nice To Haves

• MBA or master’s degree a strong plus
• Knowledge of SAP and Oracle platforms preferred
• Experience with M&A technology integration is preferred
• Project Management (PMP), agile (CSM/PSM), or related certification is desirable
• Utility industry experience and knowledge of business processes is preferred

Responsibilities

• Develop and implement the IT PMO strategy, aligning it with the overall business goals and objectives of Summit Leadership
• Lead and mentor a team of project managers and business analysts, providing guidance and support to ensure successful project delivery
• Foster a culture of excellence, collaboration, and continuous improvement within the IT PMO
• Collaborate with IT and business teams to identify opportunities for system enhancements and process improvements and assist with value proposition, prioritization, and scope definition
• Oversee the overall planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and within budget
• Maintain portfolio of projects ranging from large, complex ERP initiatives (SAP and Oracle) to smaller enhancements based on the priorities of business leadership
• Establish and maintain project management standards, methodologies, and best practices along with management of PMO Tools
• Monitor project performance, identify risks, and implement mitigation strategies to ensure project success
• Responsible for change management initiatives to support the adoption of new technologies and processes, ensuring minimal disruption to business operations and maximizing IT investment
• Collaborate with stakeholders to identify strategic training needs and develop programs and content to align with overall change management requirements 
• Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external vendors
• Communicate project status, risks, and issues to stakeholders in a clear, concise, and timely manner
• Ensure stakeholder expectations are managed and aligned with project goals

Benefits

• Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees