Senior Manager of Fraud Policies and Standards

Fidelity • Westlake, TX

8d • Hybrid

About The Position

The Role Fidelity’s Risk and Control (FRC) team is seeking a seasoned fraud risk professional to support the development and execution of fraud risk policies and standards across the enterprise. As a Senior Manager, you will play a key role in shaping and maintaining a program that aligns with industry best practices, regulatory expectations, and Fidelity’s business objectives . This role is highly collaborative, working across multiple business units including Fraud Detection, Recovery, Investigations, Legal, Compliance, Cybersecurity, and other risk and control functions. As the Senior Manager of Fraud Policies and Standards, you will be responsible for : Contribute to the design and implementation of the enterprise Fraud Prevention Program. Support the development and refinement of fraud-related policies, standards, and business requirements. Partner with business units to ensure alignment with fraud risk controls and regulatory obligations. Assist in communicating program goals and updates to stakeholders across the firm. Collaborate with cross-functional teams to identify opportunities for program improvement and risk mitigation. Help maintain a framework that promotes transparency, structured decision-making, and proactive fraud risk management.

Requirements

• Strong communication and collaboration skills, with the ability to influence and build relationships across teams.
• Solid understanding of fraud risk management principles and their application in a financial services environment.
• Ability to analyze and manage information to support risk-based decision-making.
• Proven interpersonal skills to work effectively with diverse stakeholders.
• Demonstrated ability to lead initiatives and contribute to strategic discussions within the fraud risk domain.
• Bachelor’s degree or equivalent experience.
• Experience in fraud risk management or related fields.
• Experience supporting governance, policy development, or risk assessment programs.
• Familiarity with cyber fraud, technology risk, and privacy considerations.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a dynamic environment.
• Aptitude for identifying fraud trends and recommending preventive measures.
• Experience contributing to the development of tools and processes for proactive risk identification.
• Excellent stakeholder management and project coordination skills.

Responsibilities

• Contribute to the design and implementation of the enterprise Fraud Prevention Program.
• Support the development and refinement of fraud-related policies, standards, and business requirements.
• Partner with business units to ensure alignment with fraud risk controls and regulatory obligations.
• Assist in communicating program goals and updates to stakeholders across the firm.
• Collaborate with cross-functional teams to identify opportunities for program improvement and risk mitigation.
• Help maintain a framework that promotes transparency, structured decision-making, and proactive fraud risk management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees