Senior Manager of Clinical Engineering

BMC Software • Brockton, MA

1d

About The Position

Under general direction is responsible for directing overall day-to-day operations for the Clinical Engineering Department. Such activities include but not limited to direct hands-on work of considerable technical difficulty; responsibility for the overall planning, management, budget maintenance, organization and performance of the department; provides clinical engineering consultation to clinical and administrative Health System leadership on the evaluation, selection and acquisition of biomedical instrumentation and disposable items necessary for patient care; serves in a leadership capacity on all Health System clinical departmental moves and related planning and design sessions; and performs related duties as required. Position: Senior Manager of Clinical Engineering Department: ITS BMC GSMC South Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Directs the operation for the Department of Clinical Engineering in the Information Technology Services Division; plans and organizes the activities of the technical and support personnel of the department. Ensures the in-house repair and outside servicing of biomedical instrumentation and related equipment located throughout the Boston Medical Center Health System and affiliated Community Health Centers used in monitoring, diagnosing, and treating physical ailments or dysfunctions; approves authorization of outside servicing of equipment that cannot be serviced by Clinical Engineering personnel; consults with vendor(s) on the nature of cost and repair work; performs cost analysis, i.e. reviews conditions of equipment, failure histories, cost, etc; determines cost effectiveness of repair vs capital replacement. Actively managers the relationship with outside servicing vendors and related maintenance agreements with a focus on adherence to agreed upon service level agreements, reducing overall maintenance costs, and eliminating unnecessary service calls. Meets with major servicing vendors periodically for service reviews and asset optimization opportunities. Responsible for assets in excess of $30 million; recommends the purchase of replacement equipment in coordination and with input from nursing, physician, and Information Technology leadership. Budget Responsibilities Operating: develops and monitors budget of Clinical Engineering including salary, wages & overtime, non-payroll budget items and other items as required. Additionally, monitors after-hours vendor service repair costs and ensures repetitive calls on critical equipment are moved under appropriate maintenance contracts. Budget Responsibilities Capital: responsible for the capital planning, budgeting, and overall spend on Clinical Engineering equipment refreshes and new Health System or department projects or initiatives. Partners with clinicians, administrative personnel, and manufacturers as to the appropriate technology assessment and procurement procedures. Ensures that the strict procurement guidelines by the Boston Medical Center are followed relative to the preparation of specifications and awarding of purchase contracts. Provide clinical engineering consultation to Health System clinical leadership as it relates to any campus clinical redesign initiatives or department moves/consolidations by ensuring a well thought out plan is delivered. Reviews current literature and distributes pertinent information to the clinical and technical staff as part of continuing education program. Directs investigations of equipment related incidents to determine cause, appropriate response, and potential liability as part of, SMDA compliance; works with compliance officer to monitor inspections, failure histories and notifications. Responsible for real-time critical care monitoring network used throughout the facility. Responsible for the cabling, data exchange, hardware, and software updates as well as the future planning and integration towards other systems. Collaborate with Network Engineering and Information Security as required. Develops and updates policies to ensure regulatory compliance and operational excellence of the department. Representative (or delegates representation) on the Patient Education, Code, and Clinical Campus Redesign Committees. Ensures that staff are appropriately credentialed, and competencies are maintained. Provides in-service education and equipment orientation lectures as required to all departments that request. Participate in local, regional, and national organizations for education and promotion of the Health System’s technology support services. Performs other tasks and activities as assigned/required.

Requirements

• A Master’s Degree in Biomedical Engineering, Clinical Engineering or Electrical Engineering from an accredited college or university.
• 7 years of related experience.
• At least two years of experience in a supervisory capacity.
• Seven (7) years of full-time paid professional experience as a clinical or biomedical engineer.
• Comprehensive knowledge of the principles and theories of biomedical engineering and biomedical instrumentation; of electro-medical equipment including the theory of operation and utilization; of the use of electronic and electrical testing and analyzers; of current products and technologies used in the health care delivery system.
• Comprehensive knowledge of medical terminology; of personnel, purchasing, budgetary practices and procedures; knowledge of standards, regulations, and safety requirements (such as OSHA, Joint Commission, FDA, AAMI, SMDA, CAP, ASA, etc.).
• Marked ability to develop and administer performance assurance and quality assurance programs; to supervise, assign and review work; to clinical engineering guidance in the selection and use of biomedical instrumentation; to prepare a variety of statistical and narrative reports and recommendations of a technical nature; to perform cost analysis studies; to communicate effectively orally and in writing; to negotiate contract terms with vendors; to interpret and measure performance service level agreements and compliance to such; to instruct Health System personnel in the use of equipment and provide didactic training on health care technologies.
• Demonstrates comprehensive skill in the use and repair of biomedical instrumentation.

Nice To Haves

• Experience preferred in an academic medical center or state or municipal hospital setting

Responsibilities

• Directs the operation for the Department of Clinical Engineering in the Information Technology Services Division; plans and organizes the activities of the technical and support personnel of the department.
• Ensures the in-house repair and outside servicing of biomedical instrumentation and related equipment located throughout the Boston Medical Center Health System and affiliated Community Health Centers used in monitoring, diagnosing, and treating physical ailments or dysfunctions; approves authorization of outside servicing of equipment that cannot be serviced by Clinical Engineering personnel; consults with vendor(s) on the nature of cost and repair work; performs cost analysis, i.e. reviews conditions of equipment, failure histories, cost, etc; determines cost effectiveness of repair vs capital replacement.
• Actively managers the relationship with outside servicing vendors and related maintenance agreements with a focus on adherence to agreed upon service level agreements, reducing overall maintenance costs, and eliminating unnecessary service calls.
• Meets with major servicing vendors periodically for service reviews and asset optimization opportunities.
• Responsible for assets in excess of $30 million; recommends the purchase of replacement equipment in coordination and with input from nursing, physician, and Information Technology leadership.
• Budget Responsibilities Operating: develops and monitors budget of Clinical Engineering including salary, wages & overtime, non-payroll budget items and other items as required. Additionally, monitors after-hours vendor service repair costs and ensures repetitive calls on critical equipment are moved under appropriate maintenance contracts.
• Budget Responsibilities Capital: responsible for the capital planning, budgeting, and overall spend on Clinical Engineering equipment refreshes and new Health System or department projects or initiatives. Partners with clinicians, administrative personnel, and manufacturers as to the appropriate technology assessment and procurement procedures. Ensures that the strict procurement guidelines by the Boston Medical Center are followed relative to the preparation of specifications and awarding of purchase contracts.
• Provide clinical engineering consultation to Health System clinical leadership as it relates to any campus clinical redesign initiatives or department moves/consolidations by ensuring a well thought out plan is delivered.
• Reviews current literature and distributes pertinent information to the clinical and technical staff as part of continuing education program.
• Directs investigations of equipment related incidents to determine cause, appropriate response, and potential liability as part of, SMDA compliance; works with compliance officer to monitor inspections, failure histories and notifications.
• Responsible for real-time critical care monitoring network used throughout the facility. Responsible for the cabling, data exchange, hardware, and software updates as well as the future planning and integration towards other systems. Collaborate with Network Engineering and Information Security as required.
• Develops and updates policies to ensure regulatory compliance and operational excellence of the department.
• Representative (or delegates representation) on the Patient Education, Code, and Clinical Campus Redesign Committees.
• Ensures that staff are appropriately credentialed, and competencies are maintained.
• Provides in-service education and equipment orientation lectures as required to all departments that request.
• Participate in local, regional, and national organizations for education and promotion of the Health System’s technology support services.
• Performs other tasks and activities as assigned/required.

Benefits

• BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees