Senior Manager of Billing & Collections

Axinn Veltrop & Harkrider LLP•Hartford, CT

3d•$150,000 - $185,000•Hybrid

About The Position

Under the general direction of the Chief Financial Officer, the incumbent will be a key member of the Firm's finance/accounting department and will focus on ensuring we are prioritizing innovative fee arrangements, improving current billing practices and processes, and overseeing the Billing and Collections team. The senior manager will work closely with other managers, directors, and attorneys to deliver solution-based approaches to often complicated billing and collections.

Requirements

Bachelor’s degree in closely related field required
Extensive related financial, billing and collections expertise, along with prior law firm experience required
Strong analytical skills, along with various financial management tools experience
Demonstrated prior leadership and management experience
Excellent communication skills, both verbal and written.
Strong Microsoft Office skills – Word, Excel, PowerPoint, Outlook, along with other systems/tools that may be job specific
Excellent organizational skills with great attention to detail.
The ability to work independently but within a team environment.
Work well under pressure to meet tight deadlines while maintaining strong relationships with management and peers

Responsibilities

Oversee all billing activity across the firm, including standard, alternative fee, and LEDES/e-billing arrangements. This includes managing unbilled time and uncollected invoices and escalating the unresolved items to firm management for timely resolution.
Oversee the billing and collections team.
Provide guidance and support to the Firm's attorneys, billing manager and billing coordinators on creative approaches to handling budget development for client matters.
Work closely with team to execute consistency and standardization across billing and collections practices while managing client-specific requirements.
Stay connected to industry trends related to the revenue cycle including billing, collections, etc.
Create, forecast, update, and maintain billings and collections reporting to be strategic with firm goals.
Oversee firm-wide collections strategy and execution.
Train others within the Firm to understand billing needs/changes
Coordinate activities with other members of the Finance and Accounting team
Review and manage client billing and collections requests, along with data requests for timekeepers assigned to the client’s matter(s)
Oversee management of billing and collections technology and implement automated processes to advance partner and client ROI.
Other duties assigned including assistance with system upgrades and other technology-based initiatives.

Benefits

Competitive starting pay, potential for annual increases, and annual discretionary bonus eligibility
Generous paid time off benefits (vacation, personal days, floating holidays, paid holidays, and sick leave)
Firm paid short and long-term disability, plus life and accident insurance
401(k) Profit Sharing Plan and Cash Balance Retirement Plan
Comprehensive medical, dental, and vision insurance options
Flexible spending and health savings accounts (medical plan dependent)
Firm paid comprehensive Employee Assistance Program (EAP)
Student loan refinancing discounts
Lifestyle reimbursement program
Virtual and hybrid work schedules for all employees (per current policy, in-office presence is required on a weekly basis and fully remote roles are not available)