Senior Manager, Marketing Technology
About The Position
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. We are seeking a deeply experienced and highly technical Senior Manager of Marketing Technology to lead the design, development, and strategic optimization of Shake Shack’s customer engagement and data ecosystems. This hybrid role requires a unique blend of expert-level engineering skills and highlevel MarTech strategy. The ideal candidate will be a primary hands-on contributor responsible for system integrations and data pipeline management while also supporting the long-term vision for personalized guest experiences, with a specific, prominent focus on the implementation and ongoing support of our Loyalty Platform. This role is critical to Shake Shack’s ability to scale personalized guest engagement, loyalty, and offers with confidence and speed. The Senior Manager, Marketing Technology ensures that our MarTech ecosystem is reliable, measurable, and execution-ready, enabling Marketing, Product, Data Services and Analytics teams to deliver high-impact experiences without data gaps or operational risk. Reporting to the Director of Marketing Technology, you will be responsible for supporting and executing the overarching vision for Shake Shack’s marketing technology landscape. You will serve as a key partner in translating high-level MarTech goals into technical reality, ensuring our stack remains scalable, innovative and impactful.
Benefits
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance
- Employer Paid Life and Disability Insurance
- 401k Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts
- Development and Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
