Senior Manager, Marketing Operations
About The Position
The Marketing Operations Senior Manager is the central operational link across Marketing, Product, Agency, and Sales teams, driving alignment, reducing friction, and ensuring smooth, efficient execution of campaigns, ad products and Marketing strategies. This role drives scale and consistency in campaign executions by developing and managing processes - with the lens of simplicity, efficiency and future-looking objectives – defining roles and responsibilities within the work, and reducing friction while ensuring high-quality output. It also champions adoption of tools and technology to improve automation and efficiency while supporting enterprise marketing planning and processes. You will drive speed and operational clarity for teams by conducting trainings executed in partnership with cross functional teams, communicating operational updates and information, and coordinating ongoing planning initiatives. This role is hybrid, which means you will be required to work some days on-site at our Best Buy Corporate Campus in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
Requirements
- 8 years in marketing or operations role
- 3 years of leadership experience with direct or indirect reports
- Strong project management and organizational skills with proven ability to manage complex workflows
- Experience collaborating across multiple teams and stakeholders
Nice To Haves
- Experience leading training programs and cross-functional communications
- Workfront, Salesforce Media Cloud, Placement IO experience
- Experience working with automation and AI tools
Responsibilities
- Manage product and campaign enablement including process creation and management, cross functional alignment and ensuring executional success
- Lead marketing planning and support enterprise priorities, ensuring alignment across teams
- Drive teaches outs and training for marketing and sales teams on new processes, tools, and ad products
- Manage marketing communications, training and tool updates
- Ensure clarity of roles and responsibilities across marketing functions
- Identify and eliminate operational bottlenecks to accelerate speed-to-market for campaigns and new ad products
- Champion adoption of marketing technology and automation tools to improve efficiency and scalability
Benefits
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
