Senior Manager, Market Research & Geographic Systems

Ross Stores • Dublin, CA

17d • Hybrid

About The Position

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Manage and oversee the research systems utilized by the Real Estate Market Research team (including, but not limited to: GIS applications, data licenses, resource subscriptions, and connections to internal programs). Provide support and data to the department on various projects associated with efforts to expand our store network and to analyze our existing stores. Review and refine analysis toolset that evaluates demographic, competitor, and other related statistics. Study customer catchment areas and drivers thereof. Examine customer behavior. Analyze competitors' growth strategies. Understand evaluation process of individual stores (or groups of stores) that do not perform to expectations. Produce monthly and quarterly reports and prepare various written recommendations based upon findings. The base salary range for this role is $108,800 - $165,950. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Requirements

• 7-10 years of experience in location strategy, spatial analytics, statistics, GIS, retail strategy, or related field.
• Analytical and problem-solving skills with knowledge of retail store site selection location strategies, sales forecasting, and cannibalization.
• Expertise of GIS technology systems & spatial analysis.
• Participate in technical problem-solving process, recommend solutions, and facilitate closure with supervision.
• User of Microsoft Suite (Word, Excel, PowerPoint, and Access) or related software. Experience with statistical software & modeling is a plus.
• College degree required with emphasis on Geography, Real Estate, Marketing, Statistics or Market Research.
• Excellent organizational, analytical, and communication skills (written and verbal).
• Position requires extreme confidentiality in handling/distributing reports and studies based on company's proprietary information.
• Periodic travel may be required.

Nice To Haves

• Experience with statistical software & modeling is a plus.

Responsibilities

• Develop and execute geographic information system software (GIS) strategy to support evaluation and production of all store planning efforts by the Property Development group.
• Manage, evaluate, and maintain demographic data as needed for use within GIS and other primary research resources within the department.
• Ensure current tool set is capable of creating strategic analysis concerning trade area creation, overlaps and voids, business generation and cannibalization with a high level of accuracy.
• Build expertise in internal site management system (pdSiteLink) and partner with systems development team to ensure effective integrations of data resources as needed.
• Support data gathering and transformation into systems including coordination of in-store zip code surveys, competitor data, demographic, traffic counts, and more.
• Collaborate with Real Estate and Property Development leadership to understand their needs to improve presentations of Priority Meeting and REC Meeting materials.
• Attend conferences and seminars that pertain to GIS systems, Market Research, and various retail industry topics, as necessary.
• Complete special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees