Manager, Shift

Syncreon • Temperance, MI

44d

About The Position

syncreon by DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. We are looking for an experienced Sr. Logistics Manager with a proven track record of leading high-performing teams, optimizing logistics operations, and delivering customer-focused solutions. This role is responsible for overseeing end-to-end logistics functions across multiple sites, aligning operational execution with broader business objectives, and fostering a culture of continuous improvement and excellence in service delivery... It's an exciting time to join the syncreon team! About the Role. How you will contribute Develop and maintain strong customer relationships through consistent delivery of high-quality, cost-effective, and timely logistics solutions. Collaborate with clients to understand pain points and provide customized logistics strategies that meet evolving business needs. Serve as a key point of contact for escalations, issue resolution, and long-term account development across multiple sites. Lead, coach, and develop cross-functional teams including frontline supervisors, warehouse staff, and transportation personnel across multiple sites. Drive the implementation of Standard Operating Procedures (SOPs) to improve workflow efficiency, safety, and service quality. Champion a performance-driven culture by setting clear KPIs, recognizing team contributions, and promoting accountability. Align day-to-day logistics operations with company goals to support growth, customer satisfaction, and cost control. About the Role How you will contribute Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer. Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases. Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements. Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model. Other duties as assigned.

Requirements

• Bachelor's degree in business, engineering, or related field preferred.
• Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
• Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Responsibilities

• Develop and maintain strong customer relationships through consistent delivery of high-quality, cost-effective, and timely logistics solutions.
• Collaborate with clients to understand pain points and provide customized logistics strategies that meet evolving business needs.
• Serve as a key point of contact for escalations, issue resolution, and long-term account development across multiple sites.
• Lead, coach, and develop cross-functional teams including frontline supervisors, warehouse staff, and transportation personnel across multiple sites.
• Drive the implementation of Standard Operating Procedures (SOPs) to improve workflow efficiency, safety, and service quality.
• Champion a performance-driven culture by setting clear KPIs, recognizing team contributions, and promoting accountability.
• Align day-to-day logistics operations with company goals to support growth, customer satisfaction, and cost control.
• Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
• Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
• Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
• Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed
• Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
• Other duties as assigned.

Benefits

• DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees