Senior Manager, Logistics

Brambles•Orlando, FL

52d•Hybrid

About The Position

Lead the future of supply chain excellence - join us as a Sr. Manager, Logistics and drive innovation from strategy to delivery! The Sr. Manager, Logistics is accountable for the implementation of Service and Cost best practices in a multi-site environment that will meet/exceed established goals for service, cost, and culture. This individual will manage a multi-million dollar transportation cost budget and "Cost Out" supply chain initiatives, while leading a team to deliver exceptional on-time delivery performance and customer service.

Requirements

Experience leading and developing people
Bachelor's degree in a business or technical field preferred
Strong negotiating skills
Strong interpersonal and conflict resolution skills
Strong analytical and computer skills
Excellent interpersonal skills
Bachelor's degree in a business or technical field preferred
7 years' experience in Transportation, Logistics, or Supply Chain
3+ years' experience with leading/managing people

Nice To Haves

SAP
BW
Access
Blue Yonder
Sales Force
Six Sigma/Lean methodologies

Responsibilities

Lead and mentor the Logistics Execution Analysts and Coordinators, driving continuous improvement in logistics processes.
Collaborate with commercial teams to ensure the highest levels of customer service and satisfaction across the region.
Analyze root causes of customer service failures, implementing cross-functional action plans to minimize risks and improve reliability.
Oversee transporter performance, working with the Carrier Management team to monitor and enhance day-to-day service quality.
Act as the logistics key point of contact for internal and external customers, providing essential support for seamless operations.
Drive improvements in logistics execution, identifying and implementing strategies to optimize operations and reduce costs.
Ensure effective communication and coordination with other departments to maintain operational excellence.
Develop and track KPIs to measure logistics performance, making data-driven decisions for ongoing process improvements.
Expense Control: Work cross-functionally on identifying all barriers and resources to achieve financial goals.
Monitor key performance indicators
Identify cost saving opportunities and drive execution with management team
Take appropriate action to meet the stated goals
Maintain metrics, reports, and process documentation
Monitor specific supply chain-based performance measurement systems
Leadership Development: Assembles a strong and diverse leadership team that achieves their objectives.
Attract, hire, and coach successful future leaders
Provide learning and growth opportunities
Foster and retain high talent candidates
Address performance that does not meet expectations/goals with direct reports
Create policies or procedures for Logistics activities
Employee Relations: Maintain an environment where Employees trust and respect the leadership, and work as a team to accomplish objectives.
Educates the Team about CHEP Pooled Supply Chain business areas strategies/plans
Clearly defined roles, expectations, performance measurements
Maintain an environment that respects diversity and guarantees open communication
Provide great training and developmental opportunities
Recognizes and acknowledges the contributions of others
Oversees onboarding training and continuous improvement training of personnel
Customer Service & Support: Operate a business unit that consistently meets customer needs & expectations.
Learn about the customer's challenges and objectives, both internal and external
Identify ways to support them and overcome challenges
Recommend optimal transportation modes, routing, equipment, or frequency
Identify changes or challenges to management
Delivers analysis of current service and cost reviews to determine areas of opportunity
Supports strategic distribution and Logistics initiatives
Develops positive relationship with third party providers, and ensures consistent achievement of expectation/ requirements
Request overtime as needed from Operations
Coaching and Counselling of Direct Reports
Recommend and implement cost savings solutions
Deviations and forecasting of transport budget
Responsible for driving Service and Cost overviews

Benefits

Competitive Pay & Annual Bonus Structure
Benefits Day 1!
Paid Time Off plus Holiday Observances
401K w/ company match (up to 4%)
FREE company-paid vision, short-term disability, and life insurance!
Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!

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