Senior Manager Learning Technology Enablement

Hilton • McLean, VA

20d • Onsite

About The Position

This role is based at our corporate office in McLean, VA This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Sr. Manager Learning Experience Design you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Learning Technology Enablement team reporting to, Director, Learning Technology Enablement you will support learning transformation initiatives, including advancing Hilton's learning ecosystem, optimizing platform and accessibility standards, and implementing technology-driven solutions that elevate the global Team Member experience. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program\: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Requirements

• Five (5) years of professional experience
• Three (3) years of learning technology or digital learning solutions experience
• Two (2) years of learning systems administration experience
• Experience with vendor management or change management
• Travel up to 15%

Nice To Haves

• LMS, LXP, and ServiceNow administration or product enablement experience
• Instructional design methodologies and adult learning principles

Responsibilities

• You will lead a team of learning technology and experience design associates to ensure agreement, performance, and growth.
• You will translate business and learner needs into scalable platform and capability requirements across LMS, LXP, microlearning, accessibility, and digital delivery.
• You will assess emerging learning technologies to determine understanding of Hilton's learning strategy, ecosystem, and long-term roadmap.
• You will partner with Learning and HR leadership to align platform decisions, roadmap milestones, and experience design direction.
• You will work with HR Technology, ServiceNow, IT, and Procurement to deliver platform enhancements and integrations.
• You will engage external vendors and technology partners to ensure solutions meet accessibility, scalability, and requirements.
• You will oversee the development of Hilton's global learning ecosystem—including LMS, LXP, ServiceNow, and digital learning platforms—to ensure a seamless and scalable Team Member experience.
• You will establish governance frameworks and standards to ensure instructional design, accessibility, branding, and platform usage across our teams and external partners.

Benefits

• Go Hilton travel program\: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees