Senior Manager, Learning & Development

CVS Health • Island, KY

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager, Learning & Development plays a critical leadership role in accelerating professional development and leadership capability across DDAT, CVS Health’s Technology organization. This role brings deep expertise in workforce capability development to shape learning strategy, introduce innovative development solutions, and influence senior stakeholders. The role requires strong domain knowledge in professional development, skill-building methodologies, leadership development, and modern learning practices.

Requirements

• 8+ years of progressive Learning & Development experience with leadership scope.
• Expertise in adult learning, blended learning, digital tools, and capability development.
• Strong consulting and influence skills.
• Advanced facilitation capability.
• Ability to diagnose needs using data and shape strategy accordingly.
• Bachelor’s degree in related field.

Nice To Haves

• ATD or related certifications.
• Experience with enterprise learning systems, virtual facilitation, emerging learning technologies
• Experience supporting a technology organization.
• Preferred Master’s degree in Organizational Development, Industrial-Organizational Psychology, Learning Design, or related field.

Responsibilities

• Shapes the development of DDAT’s professional development and skill-building strategy.
• Operates autonomously to drive programs and advance complex initiatives.
• Serves as a senior SME in adult development, capability building, instructional design, and leadership development.
• Advises senior leaders and HR partners using root-cause analysis and evidence-based solutions.
• Builds strong partnerships across technology teams to influence decisions.
• Leads design and evolution of high-impact learning portfolios.
• Oversees creation of learning experiences aligned to modern learning principles.
• Facilitates advanced-level sessions leveraging SME credibility.
• Coaches and mentors junior and mid-level L&D team members.
• Elevates team capability through modeling and best practices.
• Leads evaluation strategies and converts insights into improvement actions.
• Ensures initiatives improve capability, performance, and engagement.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager