Senior Manager IT - Wealth Management Technology (Raleigh, NC)

First Citizens Bank•Raleigh, NC

2d•Hybrid

About The Position

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC. This role provides leadership for the planning, delivery, and oversight of IT products and initiatives within the Bank’s Information Technology (IT) organization. The IT Manager will lead a team of analysts, software engineers, testers and allocates technical resources to ensure effective delivery of projects and services, while partnering with product, and business stakeholders to align technology efforts with business priorities. The role oversees day-to-day execution, delivery performance, and compliance with bank standards, policies, and security requirements.

Requirements

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Nice To Haves

Previous leadership for technical implementation, and management of individuals
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Experience in vendor management
Experience in cross functional delivery across other IT teams.
Experience with distributed systems architecture and design
Experience in business analysis, requirements gathering, detailed designing and development
Experience working on .NET, SQL Server
Ability to manage and coach both people and processes.
Experience working for a Financial Institution
Experience working in Wealth Management is a plus

Responsibilities

Technical Leadership
Lead the design, development, testing and deployment of applications
Serve as a technical advisor to leadership, associates, and business partners
Ensure team activities comply with configuration management, change control, and information security standards
Contribute technical insight in business discussions and special initiatives to represent end-user needs
Manage vendor relationships and hold partners accountable for system updates, maintenance, and performance
Keeps abreast of industry trends
Delivery Leadership
Provide direction and operational oversight for IT projects and products
Own accountability for work delivered by the team, ensuring alignment with business objectives
Balance product outcomes with project timelines, scope, and delivery commitments
Partner closely with Product Owners and Business leaders to drive execution
Collaborate with Project Managers to proactively identify, manage, and mitigate risks and issues
Lead the team on priorities, sequencing, and day-to-day execution
Oversee status reporting and performance metrics in partnership with Scrum Masters and Delivery Leads
Lead regular planning and delivery cadences
Assign project work, drive schedules and releases, and communicate progress and outcomes to stakeholders
Establish and maintain delivery tracking mechanisms focused on key metrics (e.g., backlog health, quality, velocity, committed vs. delivered)
Engage cross-functional partners to ensure successful delivery of capabilities and outcomes
Managerial Functions
Make appropriate updates to IT policies, standards, procedures, and operational efficiencies to meet business and regulatory objectives
Ensure bank priorities are met through effective demand management, prioritization, and resource allocation
Support budget forecasting, capital planning, and vendor invoicing processes
Provide input on resource planning and financial management
Manage and mentor a team of analysts, engineers
Business Support
Partner with business stakeholders to understand and align on strategic priorities
Manage and prioritize the delivery backlog in collaboration with business partners
Direct development, business analysis, and testing activities, including scope definition, timeline and cost estimation, and assessment of system impacts
Facilitate system enhancements within existing architectures and support architectural changes as needed
Elicit, refine, and maintain business-technology roadmaps, ensuring prioritization and awareness of cross-team dependencies and impacts