Senior Manager, IT Global Server and Infrastructure

Hologic•Marlborough, MA

60d

About The Position

In this technical leadership, you will be responsible for overseeing the operational management of the organization's server infrastructure. This includes ensuring high availability, scalability, security, and performance of server systems to support business operations and technology initiatives. The role requires a dynamic leader who can effectively manage a global team, drive innovation, and ensure adherence to best practices in server operations.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field, with at least 8 years of progressive experience in server operations, IT infrastructure management, or related fields.
At least 3 years in a leadership role managing server operations teams
Proven expertise in managing hybrid environments (on-premises and cloud-based servers)
Deep knowledge of server technologies (Windows Server, Linux, UNIX), virtualization platforms (VMware, Hyper-V), and cloud services (AWS, Azure, Google Cloud).
Experience with monitoring and automation tools (e.g., Solarwinds, LogicMonitor, Automox, etc )
Strong understanding of networking protocols, storage systems, and disaster recovery solutions.
Exceptional problem-solving and decision-making abilities.
Strong communication and interpersonal skills to collaborate with technical and non-technical stakeholders.
Ability to manage multiple priorities and projects in a fast-paced environment.

Nice To Haves

Advanced certifications (e.g., MCSE, RHCE, AWS Certified Solutions Architect, VMware Certified Professional) are a strong plus

Responsibilities

Participate in the development and implementation of the strategic vision for server operations in alignment with organizational goals and IT infrastructure objectives.
Lead and mentor a team of server administrators, engineers, and support staff, fostering a culture of collaboration, innovation, and accountability.
Provide technical leadership to drive improvements in server architecture, performance, and reliability.
Oversee the design, deployment, maintenance, and optimization of physical and virtual server environments (on-premises and cloud-based).
Manage server capacity planning, resource allocation, and utilization to ensure scalability and cost-efficiency.
Ensure the proper configuration, patching, and updating of operating systems, applications, and server hardware.
Implement robust monitoring systems to proactively identify performance bottlenecks, potential failures, and security vulnerabilities.
Lead root cause analysis and resolution of complex server-related issues, minimizing downtime and ensuring business continuity.
Develop key performance indicators and other metrics to demonstrate operational effectiveness, adherence to service level agreements, and demonstrate value of service
Enforce server security policies, procedures, and controls to protect organizational data and systems.
Ensure compliance with industry standards, regulations, and internal policies (e.g., GDPR, HIPAA, ISO 27001, etc.).
Collaborate with the cybersecurity team to address emerging threats and implement preventive measures.
Manage relationships with hardware, software, and cloud service providers to ensure optimal service delivery and cost-effectiveness.
Partner with cross-functional teams, including application development, networking, and cybersecurity, to align server operations with broader IT objectives.
Develop and maintain documentation for server architecture, configurations, policies, and procedures.
Provide regular reports to senior leadership on server performance, operational metrics, and project progress.