Senior Manager, Inventory Management Marketplace

Staples Inc. • Framingham, MA

27d

About The Position

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our
customers through products, services and solutions all centered around our
customers’ needs. We are driven by customer insights and analytics to bring
products and solutions to market seamlessly. We’re inclusive, well-rounded
professionals who have deep experience in buying, selling, negotiating,
operations, design, innovation, finance and more.

We are seeking a Senior Manager, Inventory Management, to serve as the business
owner for our marketplaces inventory capabilities. This is a strategic senior
individual contributor role responsible for identifying inventory pain points,
defining business requirements, and partnering with Product Owners and
technology teams to build scalable solutions through a structured product
roadmap.

The ideal candidate has lived these problems firsthand — they understand the
complexities of marketplace inventory management, have direct Amazon experience,
and can translate operational gaps into clear product priorities that drive
long-term platform improvements.

Requirements

• Systems thinking with fluency in end-to-end supply chain and marketplace operations.
• Strong analytical skills and a data-driven approach to diagnosing operational challenges and building compelling business cases for product investment.
• Exceptional communication and influence abilities, enabling you to align operations, product, and technology stakeholders at a senior level.
• Proven ability to translate complex business needs into structured product and technology solutions.
• Bachelor’s degree in Business, Supply Chain/Operations, Engineering, Data/Analytics, or equivalent work experience.
• 8+ years of experience in inventory management, marketplace strategy, or supply chain, with a strong emphasis on translating business needs into product or technology solutions.
• 2+ years of direct marketplace experience with platforms such as Amazon, Walmart, or BestBuy, including familiarity with SFP, premium shipping, performance metrics, and inventory publishing dynamics.
• Experience serving as a business owner or product stakeholder, partnering with technology teams to define requirements and shape a product roadmap.
• Expertise with inventory management systems and marketplace seller platforms, with a general understanding of how technology enables inventory workflows.

Nice To Haves

• Master’s degree (MBA or relevant graduate degree).
• Experience with Agile or product development methodologies (e.g., writing user stories, participating in sprint planning, backlog grooming).
• Background in e-commerce or omnichannel retail.
• Familiarity with data/BI tools used to surface inventory health metrics and defect trends.
• Prior experience building business cases or ROI models for technology investments.

Responsibilities

• Serve as the business owner for all marketplace inventory management capabilities, owning the vision for how inventory planning, allocation, and publishing should function and evolve.
• Identify, document, and prioritize inventory-related pain points such as demand visibility, stock sufficiency, fulfillment defects, and publishing logic.
• Partner with Product Owners and technology teams to define business requirements and build scalable solutions through a structured product roadmap.
• Drive product investments that deliver real-time, actionable visibility into inventory health across channels.
• Establish and refine controls and business rules for wholesaler and vendor-managed inventory to prevent overselling and channel conflicts.
• Analyze order defects and fulfillment issues, prioritizing automation and tooling that accelerates resolution.
• Own safety stock and publishing threshold strategies, developing configurable, rules-based controls to support compliance with Amazon SFP and premium shipping metrics.
• Facilitate alignment and trade-off discussions among marketplace operations, supply chain, fulfillment, and product/technology teams, ensuring the product roadmap reflects the highest-impact priorities.
• Lead and provide mentorship to matrixed squads and cross-functional workstreams, setting high standards for business requirements and execution.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level