Transcend: Senior Manager, IM Global Learning

Johnson & Johnson Innovative Medicine•Titusville, NJ

4d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/innovative-medicine. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): United States - Requisition Number: R-047015 Belgium, Ireland, and Italy - Requisition Number: R-055434 Switzerland - Requisition Number: R-055436 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. We are searching for the best talent for a Transcend: Senior Manager, IM Global Learning! This hybrid position will be located in Titusville, New Jersey (USA); alternative locations may be considered at other Innovative Medicine Supply Chain (IMSC) sites such as Beerse, Belgium; Zug, Switzerland; Cork, Ireland; or Latina, Italy. Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. The Senior Manager is responsible for leading global learning for the IM Transcend program, developing and executing the training strategy, content, and delivery across digital platforms, instructor-led workshops, and program release cycles while ensuring compliance to GxP standards. This role manages the learning function to design, implement, and maintain high-quality, GxP-compliant training programs that enable IM Transcend objectives. The Senior Manager will lead a team responsible for curriculum/content design, LMS administration, project delivery, and learning metrics/analytics, ensuring training is provided throughout all phases of releases. They will stay current with learning research, tools, and methods, and partner closely with workstream and site leaders, and adjacent program teams (e.g., SignFi Transact) to deliver a cohesive, end-to-end training plan that meets the full continuum of learner needs. This role will lead a sub stream work activity to design and implement a comprehensive learning program that aligns with the Transcend program objectives.

Requirements

Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or higher degree is strongly preferred, with a focused degree in Supply Chain, Business, Technology, Instructional Design, Education
Minimum of 8 years of relevant work experience
Demonstrated experience in designing and delivering effective training programs via different learning modalities
Understanding of adult learning principles, instructional design methodologies and learning trends
Proficiency with learning management systems and other e-Learning authoring tools
Stakeholder management experience driving outcome at varying levels of the organization
Strong project management skills, including the ability to prioritize tasks, manage deadlines and work independently
Excellent communication skills, with ability to engage and empower diverse audiences
Strong analytical and problem-solving abilities, savvy at identifying risks and devising effective mitigation
Requires proficiency in English (written and verbal) to communicate effectively and professionally
May require up to 25 % domestic and international travel
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Nice To Haves

Strong understanding of end-to-end supply chain interactions and interdependencies with other functions, including end-customer touchpoints
Experience working in a sophisticated, multi-ERP / system environment and proven experience with large-scale SAP ERP replacement project(s)
Pharmaceuticals, Life Sciences, or other regulated industry experience
Understanding of GxP and other compliance regulations
Proficiency in agile methodology
Technology and business process transformation experience
Experience working in a fast-paced, dynamic environment with a global workforce

Responsibilities

Content Development and Facilitation Design and deliver impactful learning programs that integrate technology, and diverse learning techniques to improve individuals’ understanding of ways of working, SAP S/4 HANA, and business processes. Support IM Transcend program wide learning needs.
Curate and/or create learning content and materials that are relevant, current, and effective. Manage the learning management system (LMS) and other learning technologies to evaluate the impact of learning programs through feedback, assessments, and metrics, and continuously improve content and delivery based on results.
Stay informed about emerging trends, learning automation tools/technologies, and practices in learning and development, incorporating innovative approaches to enhance training design, delivery, and learner outcomes.
Design and deliver engaging and interactive learning experiences using a variety of modalities, including instructor-led training, e-learning, workshops, and simulations. Ensures technology environments are available and prepared for training content development and delivery.
Manage learning metrics, key performance indicators, and reporting, converting data into actionable insights that continuously improve training effectiveness and learner outcomes. Ensure all materials and content are approved through appropriate leadership, regulatory, and HCC channels prior to use or facilitating content; including the development and maintenance of compliance training plans and critical Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Project Management and Collaboration Apply and monitor project timelines, resources, and budget projections for short- and long-term high impact training programs. Showcase proficiency in business insight gathering, understanding the user experience and critical interdependencies to help the program stay on track.
Collaborate with Quality and Compliance teams to ensure compliance with all GxP requirements, as well as the adherence and integration of SOPs and WIs into the vital learning activities. Leverage insights from evaluation efforts to make data-driven decisions and refine learning strategies groups.
Collaborate with key program partners to assess learning needs, identify gaps, and prioritize initiatives to align to release dates, required compliance timelines, or prioritized business needs as well as overall strategic direction.
E2E Business Process Expertise Develop and continually enhance personal understanding of E2E IM business processes, inclusive of Finance, Supply Chain, Commercial and R&D through practical experience, training programs, and learning from key users.
Leadership and Partner Engagement Lead a group of resources in a matrix style model; including trainers, instructional designers, and learning coordinators, providing guidance, mentorship, and development opportunities. Cultivate a strong and cohesive global team culture to facilitate effective virtual and in-person collaboration.
Collaborate and align with peers & support teams to bring forward innovative solutions and resolve issues. Efficiently manage program workstream and other partner relationships to ensure connected and cohesive strategies and workplans; negotiate to drive value and target delivery commitments across all groups.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year