Senior Manager IAM Metric Insights (Global Security)

RBC

1d

About The Position

At RBC, we’re in the business of trust. Protecting our clients’ information and safeguarding the bank’s system is a top priority. All our products and services are designed with privacy and security as the foundation and our core values of confidentiality, resilience, and digital trust. RBC Global Security focuses on driving greater business resiliency from complex cyber-attacks and physical threats, while enabling best-in class identification and management of risk. The Identity and Access Management (IAM) team provides borderless services from multi-factor authentication to authorizations to ensure digital transactions are well protected. The Senior Manager IAM Metric Insights, you will drive Identity and Access Management control performance, through continuous monitoring, metrics analysis, and reporting. This enables leadership to measure identity and access management effectiveness, develop targeted action plans, and make informed management decisions that strengthen our security posture.

Requirements

• 5+ years of experience in a comparable role, with a proven track record of identifying actionable insights and presenting findings to senior leadership to support informed decision making
• Advanced analytics expertise to identify trends and develop actionable remediation plans using Excel, Tableau, or Power BI
• Ability to translate complex technical concepts into clear insights for IT and business leadership
• Strong collaboration skills to influence and drive change without direct authority
• Expertise preparing high-impact presentations for senior leadership audiences
• Track record delivering results across multiple initiatives
• Commitment to continuous learning and rapidly acquiring new technical domain knowledge
• Motivation to develop new or additional IAM expertise

Nice To Haves

• Understanding of IAM concepts (authentication protocols, PAM, user lifecycle management)
• Experience with IAM platforms (SailPoint, Active Directory, Entra ID, ServiceNow)
• Relevant certifications (CISSP, CISM, CRISC, CISA)
• Familiarity with IT standards (NIST Cybersecurity Framework, COBIT)
• Experience with collaboration tools (MS 365/SharePoint, Confluence, Jira)

Responsibilities

• Metrics Management: Manage IAM metrics portfolio to identify automation opportunities, challenge value of existing metrics to drive continuous improvement, and review IAM processes to implement new metrics that add measurable value.
• Performance Reporting: Deliver monthly governance and risk reports providing an integrated view of IAM control performance.
• Stakeholder Engagement: Communicate IAM metric results, action plans, and performance insights to enterprise stakeholders, enabling informed risk-based decision-making across the organization.
• Forum Leadership: Manage Identity and Access Management (IAM) Enterprise Lifecycle Governance Model and forum, driving alignment and collaboration across IT and business stakeholders on IAM priorities.

Benefits

• We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.
• We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and take on progressively greater accountabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed