Senior Manager, Hybrid Services & Reliability (SRE)

GM • Sunnyvale, CA

6d • Hybrid

About The Position

The Role: As the Senior Engineering Manager for Hybrid Services & Reliability (HSR) within AV Core Infrastructure (ACI) at GM, you are the architect of our system trust. You will lead a newly seeded team responsible for the measurable availability of the hybrid cloud systems that underlie all autonomous vehicle development and operations. We need a leader who views reliability not as an afterthought, but as an inherent property of the platform, ensuring that all teams have a stable and ready-state engineering environment. You are comfortable operating systems at scale, not just designing them. What you’ll do Reliability Engineering: Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness. Foundational Utilities: Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet. Environment Integrity: Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging. HIL Readiness: Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation. Organization Growth: Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion. Your Skills & Abilities (Required Qualifications) Required: Extensive background in Site Reliability Engineering (SRE) and defining SLO/SLI frameworks for hybrid cloud environments. Required: Technical proficiency in managing on-prem Linux utilities (DHCP/PXE/NTP) and core development services. Required: Opinionated view on automated observability, incident response, and MTTR reduction. Required: Proven leadership experience. Your Skills & Abilities (Required Qualifications) Experience with configuration management tools (e.g., Chef, Ansible) for large-scale, remote hardware fleets. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington . The salary range for this role is $201,600 to $302,000 . The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Benefits: Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Relocation: This job may be eligible for relocation benefits. Hybrid: This role is based hybrid from Sunnyvale you are expected to report to that location three times a week, at minimum.

Requirements

• Extensive background in Site Reliability Engineering (SRE) and defining SLO/SLI frameworks for hybrid cloud environments.
• Technical proficiency in managing on-prem Linux utilities (DHCP/PXE/NTP) and core development services.
• Opinionated view on automated observability, incident response, and MTTR reduction.
• Proven leadership experience.

Nice To Haves

• Experience with configuration management tools (e.g., Chef, Ansible) for large-scale, remote hardware fleets.

Responsibilities

• Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness.
• Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet.
• Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging.
• Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation.
• Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion.

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
• An incentive pay program offers payouts based on company performance, job level, and individual performance.
• GM vehicle discounts
• relocation benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed