Senior Manager, Hybrid Services & Reliability (SRE)

General Motors • Austin, TX

1d • Hybrid

About The Position

The Role: As the Senior Engineering Manager for Hybrid Services & Reliability (HSR) within AV Core Infrastructure (ACI) at GM, you are the architect of our system trust. You will lead a newly seeded team responsible for the measurable availability of the hybrid cloud systems that underlie all autonomous vehicle development and operations. We need a leader who views reliability not as an afterthought, but as an inherent property of the platform, ensuring that all teams have a stable and ready-state engineering environment. You are comfortable operating systems at scale, not just designing them. What you’ll do Reliability Engineering: Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness. Foundational Utilities: Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet. Environment Integrity: Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging. HIL Readiness: Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation. Organization Growth: Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion.

Requirements

• Extensive background in Site Reliability Engineering (SRE) and defining SLO/SLI frameworks for hybrid cloud environments.
• Technical proficiency in managing on-prem Linux utilities (DHCP/PXE/NTP) and core development services.
• Opinionated view on automated observability, incident response, and MTTR reduction.
• Proven leadership experience.

Nice To Haves

• Experience with configuration management tools (e.g., Chef, Ansible) for large-scale, remote hardware fleets.

Responsibilities

• Define, measure, and enforce strict SLOs/SLIs for critical hybrid cloud services, including network connectivity and compute readiness.
• Own and manage core on-prem utilities, such as DHCP, PXE, and CDN, to ensure seamless server auto-provisioning across the global fleet.
• Manage the entire data flow path, from initial ingestion at the test bench through the secure cloud network into production staging.
• Guarantee the 99%+ availability and stability of remote CI-based Hardware-in-the-Loop (HIL) benches required for AV safety validation.
• Actively lead the recruitment and technical mentorship of Senior and Staff ICs as part of the team's expansion.

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
• This job may be eligible for relocation benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees