Senior Manager HR Business Partner, Capital One Auto Servicing

Capital One • Plano, TX

1d

About The Position

Senior Manager HR Business Partner, Capital One Auto Servicing Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results through programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment where the business truly values strategic HR partnership. If you have a passion for shaping the overall people strategy and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career, while still maintaining work life balance. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one of the best companies to work for. The Financial Services HR team is looking for a Sr. Manager, HR Business Partner to work with our Auto Servicing business to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; thriving in a fast paced, collaborative, and values-oriented team. Sr. Manager Consult with clients, other HRBPs, and HR partner groups (people analytics, recruiting, compensation, tech talent, AR, diversity & inclusion) to effectively execute on people strategy, HR processes, and reporting Partner with clients to build effective relationships, effectively manage stakeholders, and understand business imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (leveraging Capital One’s Include/Empower/Inspire framework), org design, performance concerns Provide strategic counsel and workforce planning guidance to client groups within Auto Servicing, delivering an HR strategy that is aligned with the business needs Support the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage collaboration and high performance

Requirements

• High School Diploma, GED, or equivalent certification
• At least 5 years of client facing experience OR at least 5 years of consulting experience OR a combination
• At least 5 years of experience in Human Resources

Nice To Haves

• Bachelor’s Degree or military experience
• MBA or Master’s degree
• Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification
• 7+ years of client facing experience or 7+ years of consulting experience or a combination
• 7+ years of experience in Human Resources

Responsibilities

• Consult with clients, other HRBPs, and HR partner groups (people analytics, recruiting, compensation, tech talent, AR, diversity & inclusion) to effectively execute on people strategy, HR processes, and reporting
• Partner with clients to build effective relationships, effectively manage stakeholders, and understand business imperatives to effectively execute on HR solutions that are aligned to the business needs
• Consult with associates, managers, and HR partners who require assistance on HR-related issues
• Coach people managers on situations including general leadership skills (leveraging Capital One’s Include/Empower/Inspire framework), org design, performance concerns
• Provide strategic counsel and workforce planning guidance to client groups within Auto Servicing, delivering an HR strategy that is aligned with the business needs
• Support the planning and delivery of core HR processes ranging from performance & talent management, leadership development, to change management and organizational design
• Support senior leaders on key areas such as building an inclusive and diverse team, creating a culture of belonging, and acting as a sounding board for all associates to encourage collaboration and high performance

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees