Senior Manager, HR Advisors

GEICO • Chevy Chase, MD

21h • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Overview The Manager, HR Advisors leads a team of specialized HR professionals, subject matter experts who provide critical HR guidance to management across the organization. This role ensures the consistent delivery of high-quality employee relations support, performance management guidance, and regulatory compliance. The Manager, HR Advisors drives strategic initiatives that enhance HR service delivery, develops advisor capabilities, and implements data-driven improvements that align with organizational goals and foster a positive workplace culture.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field preferred.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is required.
• 8+ years of progressive HR experience.
• 5+ years experience directly managing a team.
• Strong knowledge of HR principles, practices, and employment laws.
• Excellent interpersonal, communication, and conflict resolution skills.
• Proven ability to lead and develop a team of HR professionals.
• Strong analytical and problem-solving skills.
• Proficiency in HRIS (Workday preferred) and Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Team Leadership and Development: Lead, mentor, and develop a team of HR advisors who serve as subject matter experts on workplace matters. Assign cases and projects strategically, monitor performance metrics, and provide regular coaching feedback. Foster a collaborative environment that promotes knowledge sharing and continuous improvement.
• HR Strategy and Policy Implementation: Develop and implement consistent approaches to complex employee relations cases. Ensure alignment of HR advisor guidance with organizational goals and legal requirements. Stay current on HR trends and best practices to enhance the team's consultative capabilities.
• Case Management Oversight: Review complex employee relations cases, providing escalation support for issues involving attendance, conduct, and performance. Ensure fair and consistent application of HR policies across all advisor recommendations. Serve as the final point of escalation for sensitive workplace matters requiring higher level intervention.
• Performance and Quality Assurance: Establish quality standards for case management and documentation. Monitor team performance metrics and case outcomes to identify improvement opportunities. Provide guidance to HR advisors on complex performance-related issues.
• Compliance and Risk Management: Ensure advisor guidance complies with labor laws and organizational policies. Conduct regular case audits to identify and mitigate HR-related risks. Partner with legal counsel on high-risk investigations and policy interpretations.
• Analytics and Continuous Improvement: Analyze case data to identify trends and systemic issues requiring intervention. Develop and implement process improvements to enhance service delivery. Prepare reports demonstrating the team's impact on organizational metrics.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager