Senior Manager, Hospitality

Wasserman•Brooklyn, NY

19h

About The Position

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com . Job Overview The Senior Manager, Hospitality role is a key position within our Motorsport team taking on responsibility for developing and implementing events, hospitality programs, and brand experiences, at and away from track, as well as ad hoc experiential non-motorsport events for a leading F1 sponsor. This is a role suited to someone who thrives working on a fast-paced account, can manage multiple projects simultaneously and consistently deliver exceptional experiences for a discerning client. The ideal candidate will be equally comfortable delivering motorsport programs as well as high-end luxury lifestyle and corporate events, bringing creativity, precision, and commercial awareness to every project. This role will be reporting to the Associate Director, Motorsports on the account. What You’ll Do: General account responsibilities include: Partnership events and hospitality planning, aligned to client requirements in terms of audience/guest profile, objectives, budget parameters, and performance KPIs Implementation of partnership events and hospitality programs, in conjunction with rights holder and sister agencies, and general account management of suppliers, budget, and client reporting Reporting and evaluation, including interpretation of results and recommendations to clients Planning and oversight of all events-related deliverables across other areas of partnership activation and account management Responsibilities across core partnership management deliverables, including management of merchandise/collateral, contractual asset monitoring and status reporting – ensuring contractual asset usage is maximized and tracked Role specific responsibilities include: Oversee development and end-to-end delivery of multiple motorsport and ad hoc non-motorsport events and activations concurrently Deliver best-in-class client motorsport hospitality events and activations, pulling through core client narrative to all touchpoints Source, brief and manage external expert suppliers and specialists such as production partners, talent, chefs, florists and luxury experience providers Strong relationship building with relevant client stakeholders, rights holders and suppliers Strive to meet client KPIs and ensure activity is effectively measured Work across additional client programs and activations as required, including non-motorsport specific events Budget management: Pre-event budget setting, forecasting, live tracking and post-event reconciliation; thorough understanding of client budget parameters; continually looking for cost saving measures and opportunities Team management: Manage team members, ensuring that tasks are being completed correctly, efficiently and timely; monitor and approve spending of direct reports Regular interactions with Associate Director and Account Director to ensure client events are managed consistently and delivered to the highest standards of quality, detail and brand alignment Support collation and management of Motorsport events documents, trackers, templates and planning materials Stay informed on luxury, lifestyle and hospitality trends, proactively introduce fresh ideas, partners and innovations to clients Develop clear and concise internal and external presentations and reporting Demonstrate appropriate behaviors, conduct and professionalism in all inter-personal, written and verbal communications Track time and financial expenses on a day-to-day basis What We’re Looking For: Agency experience is strongly preferred Motorsport (F1) experience is preferred but not necessary Proven experience curating luxury, high-end event experiences including venue sourcing, entertainment, catering, styling and guest touchpoints, with a strong eye for detail and aesthetics Experience working with global brands and teams across multiple time zones Ability to multi-task; you will be working across a number of events with tight deadlines with client teams based worldwide Ability to anticipate problems / issues and suggest proactive solutions Strong operations and logistics management skills, including experience with hotel contracting, planning of shipments, transport and global travel Experience working with Google programs including Google Slides, Sheets, and Docs is highly desired Budget management skills Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint and Google Slides Excellent communication skills – verbal and written, internally and to client suppliers Team management including the coordination of junior team members Creative thinking and awareness of event industry trends Attention to detail and proactive working attitude is critical Willingness to travel and work non-standard hours, including weekends, as required by event schedules Base salary range: $80K-$85K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role. Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Requirements

Agency experience is strongly preferred
Proven experience curating luxury, high-end event experiences including venue sourcing, entertainment, catering, styling and guest touchpoints, with a strong eye for detail and aesthetics
Experience working with global brands and teams across multiple time zones
Ability to multi-task; you will be working across a number of events with tight deadlines with client teams based worldwide
Ability to anticipate problems / issues and suggest proactive solutions
Strong operations and logistics management skills, including experience with hotel contracting, planning of shipments, transport and global travel
Experience working with Google programs including Google Slides, Sheets, and Docs is highly desired
Budget management skills
Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint and Google Slides
Excellent communication skills – verbal and written, internally and to client suppliers
Team management including the coordination of junior team members
Creative thinking and awareness of event industry trends
Attention to detail and proactive working attitude is critical
Willingness to travel and work non-standard hours, including weekends, as required by event schedules

Nice To Haves

Motorsport (F1) experience is preferred but not necessary

Responsibilities

Partnership events and hospitality planning, aligned to client requirements in terms of audience/guest profile, objectives, budget parameters, and performance KPIs
Implementation of partnership events and hospitality programs, in conjunction with rights holder and sister agencies, and general account management of suppliers, budget, and client reporting
Reporting and evaluation, including interpretation of results and recommendations to clients
Planning and oversight of all events-related deliverables across other areas of partnership activation and account management
Responsibilities across core partnership management deliverables, including management of merchandise/collateral, contractual asset monitoring and status reporting – ensuring contractual asset usage is maximized and tracked
Oversee development and end-to-end delivery of multiple motorsport and ad hoc non-motorsport events and activations concurrently
Deliver best-in-class client motorsport hospitality events and activations, pulling through core client narrative to all touchpoints
Source, brief and manage external expert suppliers and specialists such as production partners, talent, chefs, florists and luxury experience providers
Strong relationship building with relevant client stakeholders, rights holders and suppliers
Strive to meet client KPIs and ensure activity is effectively measured
Work across additional client programs and activations as required, including non-motorsport specific events
Budget management: Pre-event budget setting, forecasting, live tracking and post-event reconciliation; thorough understanding of client budget parameters; continually looking for cost saving measures and opportunities
Team management: Manage team members, ensuring that tasks are being completed correctly, efficiently and timely; monitor and approve spending of direct reports
Regular interactions with Associate Director and Account Director to ensure client events are managed consistently and delivered to the highest standards of quality, detail and brand alignment
Support collation and management of Motorsport events documents, trackers, templates and planning materials
Stay informed on luxury, lifestyle and hospitality trends, proactively introduce fresh ideas, partners and innovations to clients
Develop clear and concise internal and external presentations and reporting
Demonstrate appropriate behaviors, conduct and professionalism in all inter-personal, written and verbal communications
Track time and financial expenses on a day-to-day basis