Senior Manager, Hospitality

WassermanNew York, NY
13d

About The Position

The Senior Manager, Hospitality role is a key position within our Motorsport team taking on responsibility for developing and implementing events, hospitality programs, and brand experiences, at and away from track, as well as ad hoc experiential non-motorsport events for a leading F1 sponsor. This is a role suited to someone who thrives working on a fast-paced account, can manage multiple projects simultaneously and consistently deliver exceptional experiences for a discerning client. The ideal candidate will be equally comfortable delivering motorsport programs as well as high-end luxury lifestyle and corporate events, bringing creativity, precision, and commercial awareness to every project. This role will be reporting to the Associate Director, Motorsports on the account.

Requirements

  • Agency experience is strongly preferred
  • Motorsport (F1) experience is preferred but not necessary
  • Proven experience curating luxury, high-end event experiences including venue sourcing, entertainment, catering, styling and guest touchpoints, with a strong eye for detail and aesthetics
  • Experience working with global brands and teams across multiple time zones
  • Ability to multi-task; you will be working across a number of events with tight deadlines with client teams based worldwide
  • Ability to anticipate problems / issues and suggest proactive solutions
  • Strong operations and logistics management skills, including experience with hotel contracting, planning of shipments, transport and global travel
  • Experience working with Google programs including Google Slides, Sheets, and Docs is highly desired
  • Budget management skills
  • Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint and Google Slides
  • Excellent communication skills – verbal and written, internally and to client suppliers
  • Team management including the coordination of junior team members
  • Creative thinking and awareness of event industry trends
  • Attention to detail and proactive working attitude is critical
  • Willingness to travel and work non-standard hours, including weekends, as required by event schedules

Responsibilities

  • Partnership events and hospitality planning, aligned to client requirements in terms of audience/guest profile, objectives, budget parameters, and performance KPIs
  • Implementation of partnership events and hospitality programs, in conjunction with rights holder and sister agencies, and general account management of suppliers, budget, and client reporting
  • Reporting and evaluation, including interpretation of results and recommendations to clients
  • Planning and oversight of all events-related deliverables across other areas of partnership activation and account management
  • Responsibilities across core partnership management deliverables, including management of merchandise/collateral, contractual asset monitoring and status reporting – ensuring contractual asset usage is maximized and tracked
  • Oversee development and end-to-end delivery of multiple motorsport and ad hoc non-motorsport events and activations concurrently
  • Deliver best-in-class client motorsport hospitality events and activations, pulling through core client narrative to all touchpoints
  • Source, brief and manage external expert suppliers and specialists such as production partners, talent, chefs, florists and luxury experience providers
  • Strong relationship building with relevant client stakeholders, rights holders and suppliers
  • Strive to meet client KPIs and ensure activity is effectively measured
  • Work across additional client programs and activations as required, including non-motorsport specific events
  • Budget management: Pre-event budget setting, forecasting, live tracking and post-event reconciliation; thorough understanding of client budget parameters; continually looking for cost saving measures and opportunities
  • Team management: Manage team members, ensuring that tasks are being completed correctly, efficiently and timely; monitor and approve spending of direct reports
  • Regular interactions with Associate Director and Account Director to ensure client events are managed consistently and delivered to the highest standards of quality, detail and brand alignment
  • Support collation and management of Motorsport events documents, trackers, templates and planning materials
  • Stay informed on luxury, lifestyle and hospitality trends, proactively introduce fresh ideas, partners and innovations to clients
  • Develop clear and concise internal and external presentations and reporting
  • Demonstrate appropriate behaviors, conduct and professionalism in all inter-personal, written and verbal communications
  • Track time and financial expenses on a day-to-day basis
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