Senior Manager, GSOC - Charlotte, NC

Walden Security • Charlotte, NC

11d • $80,000 - $100,000

About The Position

SUMMARY Manages all activities related to GSOC operations and development of services by performing the following duties personally or through subordinate supervisors. The Senior Manager, GSOC, will be responsible for planning, developing, and implementing physical security and investigative programs and strategies. The person will direct the activities of the Physical Security team to ensure compliance with company policies, legal, and regulatory requirements, and develop relationships with management, law enforcement, and first responders. The Sr. Manager will also represent the Corporate Security team on various market and/or area committees and working groups. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee day-to-day operations of investigative and physical security operations, tracking all activity and incidents Coordinate the nationwide contract security portfolio for the client's Corporate Physical Security Oversee security operations integrated with large public event management, as needed Provide support to senior executives by facilitating access and security for high-level visitors and events, as needed Develop strategic relationships and act as liaison between client and project integrators in relation to security operations, including law enforcement and first responders Manage the security team by assigning responsibilities, managing accountability, overseeing training and professional development, and ensuring accountability. Develop standards and procedures for physical security projects that implement systems to protect company personnel, assets, and information. Manage the facility security assessment process and ensure compliance with security standards, policies, and procedures at all client facilities, as required. Manage, coordinate, and assure the quality of activities of technical and support staff within the department and with outsourced security services, including final commissioning of all physical security projects. In coordination with the Director, coordinate the finances of all capital security project activities with department program and hold budgetary responsibility for outsourced services.

Requirements

• Bachelor's degree from a four-year college or university in a related field.
• 10+ years of combined experience in conducting investigations in the military, local law enforcement, or corporate security environment
• 3+ years of management experience
• Knowledge of Federal, state, or local regulations relevant to the company (i.e., PCI, CPNI, SOX, HIPAA, and data privacy affecting theft of cable service preferred)
• Effective interpersonal, organizational, and communication skills, as well as the ability to engage with all levels of people, both inside and outside the company
• Comprehensive understanding of the criminal justice, court system, and private security regulations
• Basic knowledge of data analytics and social media tools for threat mitigation and internal communications
• Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
• Understanding of the complexities of software and networking, and how the systems work together
• Ability to efficiently manage multiple tasks simultaneously to completion
• Ability to use arithmetic skills accurately to complete daily paperwork
• Accuracy and attention to detail
• Comprehensive understanding of physical security threats and investigations
• Experience managing business resumption/recovery programs
• Current/valid state driver’s license
• Available 24 hours per day, seven days per week.
• Travel up to 50% to inspect assigned accounts/posts or corporate travel as needed.
• Ability to pass a drug screen and criminal background check.

Nice To Haves

• PSP (Physical Security Professional Certification)
• CPP (Certified Protection Professional)
• Working knowledge of incident management and project tracking systems

Responsibilities

• Oversee day-to-day operations of investigative and physical security operations, tracking all activity and incidents
• Coordinate the nationwide contract security portfolio for the client's Corporate Physical Security
• Oversee security operations integrated with large public event management, as needed
• Provide support to senior executives by facilitating access and security for high-level visitors and events, as needed
• Develop strategic relationships and act as liaison between client and project integrators in relation to security operations, including law enforcement and first responders
• Manage the security team by assigning responsibilities, managing accountability, overseeing training and professional development, and ensuring accountability.
• Develop standards and procedures for physical security projects that implement systems to protect company personnel, assets, and information.
• Manage the facility security assessment process and ensure compliance with security standards, policies, and procedures at all client facilities, as required.
• Manage, coordinate, and assure the quality of activities of technical and support staff within the department and with outsourced security services, including final commissioning of all physical security projects.
• In coordination with the Director, coordinate the finances of all capital security project activities with department program and hold budgetary responsibility for outsourced services.

Benefits

• We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level