flex Senior Manager, Global Property Management Systems
About The Position
This is a temporary role. The FLEX Senior Manager, Global Property Management Systems, is part of the Global Operations (GO) department, where we strive to enhance the guest experience, creating value for both guests and owners while upholding authentic hospitality. This position is part of the GO Global Property Management Systems team. It will support the deployment and future Property Management System (PMS) cloud strategy. This role provides system-agnostic operational and functional support across all hotel operating models and brands, ensuring our PMS ecosystem enables efficient operations, consistent service delivery, and seamless integration with enterprise systems. The Senior Manager will support the coordination, planning, requirements definition, and execution needed for PMS enhancements, deployments, integrations, and modernization efforts. Responsibilities include providing PMS subject matter expertise, assessing operational impacts, developing business and operational processes, and deployment and business readiness initiatives. The FLEX Senior Manager, Global Property Management Systems will work closely with global and continent stakeholders, Global Technology, vendors, and cross-functional teams to support the Digital & Technology Transformation program and key PMS initiatives. This role requires flexibility to support global partners across Marriott International Headquarters in Bethesda, MD, as well as international vendors, stakeholders, and business leads.
Requirements
- 4-year bachelor's degree from an accredited university in a related field appropriate to work of position; or 5+ years of hotel experience or other relevant experience using property management systems or related work experience
- Experience with Property Management Systems and/or operational experience
- Experience with operations and technology initiatives, in addition to experience with processes needed to support delivery and ongoing support
Nice To Haves
- Experience working with international teams and supporting global systems and operational processes
- Equipped with strong presentation, verbal and written skills, attention to detail
- Comfortable in a deadline driven environment often with changing business priorities
Responsibilities
- PMS Strategy, Expertise & Operational Alignment
- Stakeholder Collaboration & Cross-Functional Partnerships
- Documentation, Training Support & Governance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
