Senior Manager, Global Network Services

Copeland

20h • $170,000 - $250,000 • Remote

About The Position

Provides engineering leadership and design guidance in support of the Copeland Enterprise Global network, this is a management role. Candidate will lead and manage the Copeland Network Services engineering architecture design and development workstreams for all enterprise network technologies. Candidate will be the senior technical resource for all things IT networking and will mentor the Network Services resources in best practices for engineering and architecting data communication infrastructure. The Senior Manager, Global Network Services will provide thought leadership and provide firsthand experience in the transformation and modernization of the Copeland Data Infrastructure. The Senior Manager, Global Network Services will have a strong and broad level of knowledge around all things IT Networking to include Routing, Switching, Firewalls, Wireless, and security services. The Senior Manager, Global Network Services will provide Level IV operational support for the IT Enterprise and provide guidance in the resolution of chronic and complex anomalies specific to the Data Infrastructure at Copeland. The Senior Manager, Global Network Services works under the direction of the Global Director of Network Services. As the Senior Manager, Global Network Services, you will: Strategically provides thought leadership in developing a transformation roadmap to modernize and shape the Copeland network enterprise to meet the needs of the business units Brings industry leading solutions and guidance to enhance the productivity and efficiency of the company founded on years of experience deploying technology in a manufacturing and distribution business environment Manages multiple engineering teams in support of the overall Network Service line functions Organically plans, designs, and implements network infrastructure technologies around LAN, SD-WAN, Firewalls, wireless, and any other network systems Supports infrastructure operations as a Level IV technical resource and provides technical leadership and mentoring to the operations group Researches and evaluates emerging network and communication technology Provides thought leadership and technical guidance as an SME for the Enterprise IT leadership Provides consultative services to the business units to provide technical solutions to business requirements Works with Security and Cloud Infrastructure groups as an SME for Enterprise IT Communications Works directly with industry vendors to identify opportunities to evaluate and incorporate new technologies and identify cost savings opportunities Provides leadership with technical overviews and status of Network Services projects and initiatives. May be required to present to C-Level resources within the company

Requirements

• Current Cisco CCIE certification or have obtained Emeritus status within the last 3 years
• Equivalent industry or military experience in an IT Network Military Occupational Specialty (MOS) is also acceptable
• Minimum 15 years’ experience in a Lead Engineering/Architect role working hands on with the technology transformation and modernization of large global networks
• Minimum of 10 years’ recent experience in the design, implementation, and operation of WAN/LAN and Wireless networks with Cisco hardware and other industry best of brand products
• Detailed understanding of the function and configuration of various security solutions specific to Cisco, Palo Alto and zScaler products
• Advanced experience in network operations and ITSM services
• Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and other interior and exterior routing protocols and technologies
• Advanced understanding of SD-WAN and related technologies with recent experience organically designing and deploying an SD-WAN infrastructure
• Advanced experience in the design and implementation of RF and Wi-Fi services
• 10 years’ experience with the evaluation and assessment of new and emerging technologies
• Lead the evaluation of new hardware, firmware, and software
• Tests and develops procedural documentation and training for others on installation and support
• Maintain vendor relationships for support as needed
• Identifies training needs, coordinates training, and participates in the development of training materials
• Evaluates network performance and recommends options for performance tuning.
• Performs root cause analysis of problems and tracks, documents and reports identified patterns
• Provide proactive recognition and correction of network related problems
• Work with various customer and Enterprise IT support groups in diagnosing network service-related problems
• Administering and managing highly skilled technical teams in a matrix format that are globally dispersed
• Excellent presentation skills with experience in presenting to C-level leadership
• Excellent Communication and Teamwork skills
• Advanced English language skills (verbal, reading, writing, understanding)
• Experience of working in a global environment essential
• Advanced knowledge of Cloud networking design
• Experience of working in a global environment essential
• Advanced understanding of routing and switching technology, firewalls, IP and RF signaling
• Working knowledge of ITIL framework
• Advanced knowledge of industry trends and products
• Excellent network troubleshooting skills
• Hands-on experience with routers, switches, firewall, Load balancer, Cloud networking
• Experience of operating in an Enterprise environment with strict change control procedures
• Up to 20% international travel required

Nice To Haves

• Master’s degree or higher in CS, MIS or related technology/engineering discipline

Responsibilities

• Strategically provides thought leadership in developing a transformation roadmap to modernize and shape the Copeland network enterprise to meet the needs of the business units
• Brings industry leading solutions and guidance to enhance the productivity and efficiency of the company founded on years of experience deploying technology in a manufacturing and distribution business environment
• Manages multiple engineering teams in support of the overall Network Service line functions
• Organically plans, designs, and implements network infrastructure technologies around LAN, SD-WAN, Firewalls, wireless, and any other network systems
• Supports infrastructure operations as a Level IV technical resource and provides technical leadership and mentoring to the operations group
• Researches and evaluates emerging network and communication technology
• Provides thought leadership and technical guidance as an SME for the Enterprise IT leadership
• Provides consultative services to the business units to provide technical solutions to business requirements
• Works with Security and Cloud Infrastructure groups as an SME for Enterprise IT Communications
• Works directly with industry vendors to identify opportunities to evaluate and incorporate new technologies and identify cost savings opportunities
• Provides leadership with technical overviews and status of Network Services projects and initiatives.
• May be required to present to C-Level resources within the company

Benefits

• Our training programs focus on end-to-end development, from onboarding through senior leadership.
• We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy.
• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees