senior manager, Global Communications – Corporate Reputation Campaigns

Starbucks Coffee Company•Seattle, WA

9d•Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Today, with more than 400,000 partners in over 40,000 stores worldwide, we continue to expand our positive impact across the communities we serve and the coffee growing regions that sustain us. Our Global Communications & Corporate Affairs team helps share that impact — building trust, elevating leadership, and demonstrating how Starbucks uses its scale for good. As senior manager, Global Communications, you will lead global, integrated communications campaigns that amplify how Starbucks is helping make a positive difference for people and the planet – particularly through our work in coffee, sustainability, and community impact. This role calls for someone who is both a strategist and a doer: strong in narrative development, comfortable shaping complex initiatives into compelling stories, and able to lead campaigns across owned, earned, and internal channels. You’ll work across functions and levels – from sustainability and coffee teams to social impact, public policy, and external partner organizations – bringing clarity, cohesion, and creativity to highly visible, reputation building moments.

Requirements

8+ years in global communications, corporate communications, PR, sustainability or social impact communications, or integrated campaign leadership.
Experience leading cross‑functional initiatives; agency management or team leadership preferred.
Exceptional writing, with the ability to distill complexity into clarity.
Strong strategic thinking paired with precise execution.
Ability to influence and build trust with senior leaders and partners.
Comfort navigating ambiguity in a fast‑moving environment.
Adept across earned, owned, digital, and social channels, with intuition for what works where.

Responsibilities

Lead Integrated Campaign Strategy
Shape the Narrative
Media Relations & Earned Social Storytelling
Partner Across the Enterprise
Drive Content & Creative
Manage Issues & Insights

Benefits

medical
dental
vision
basic and supplemental life insurance
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement