Senior Manager, Fusion Intelligence & Crisis Management

BMO•Washington, DC

3d•Hybrid

About The Position

This is a high‑impact, well‑regarded team within FCU that plays a unique role at BMO. The environment is dynamic, collaborative, and intellectually challenging. No two days are the same, and the rapidly evolving threat landscape ensures constant learning and engagement. This role also offers flexibility and creativity: the successful candidate will have the opportunity to shape and evolve intelligence products, introducing innovative approaches that help stakeholders better understand and act on risk The team is involved in all major incidents and events, giving unparalleled visibility into what is happening across the bank Stakeholders actively seek out the team for help with complex, high‑stakes problems Senior leaders rely on this role to provide intelligence that directly informs executive decision‑making ' This is a HYBRID roleThe role can be based in one of our office locations: Washington DC, Chicago IL, Berkeley Heights, New Jersey, or New York, NY.

Requirements

7+ years of experience in threat intelligence, incident response, crisis management, fraud intelligence, or related domains
3+ years in previous people leadership roles
Demonstrated ability to write to IC standards including BLUF, Key Judgments, and structured analytic techniques.
Exceptional plain‑language communication skills for executive audiences.
Strong analytical reasoning and ability to frame threats in terms of business impact.
Experience leading major incident coordination and post‑incident reviews.
Expert in information security, technology, business requirements gathering and reporting in a financial services setting.
Understanding and problem solving ability of Information Security issues across the bank.
Understanding of industry standards and frameworks e.g. NIST Cyber Security Framework (CSF), ISO 27001 and 27002.
Seasoned professional with a combination of education, experience and industry knowledge.
Verbal & written communication skills.
Analytical and problem solving skills.
Influence skills.
Collaboration & team skills; with a focus on cross-group collaboration.
Able to manage ambiguity.
Data driven decision making.

Responsibilities

Fusion Intelligence : Deliver clear, concise, plain‑language, business-focused intelligence analysis/documentation aligned to U.S. Intelligence Community (IC) or other industry-leading standards.
Mentor analysts on structured analysis, writing discipline, and narrative clarity.
Crisis Management : Coordinate high‑severity incident response across technology, fraud, physical security, and business units.
Produce clear, time‑stamped SITREPs distinguishing facts, analysis, and implications.
Stakeholder Engagement & Leadership: Build strong relationships across technology, security, fraud, and business teams.
Influence cross‑functional improvements to threat, incident, and crisis workflows.
People Leadership: Lead, coach, and develop analysts and coordinators.
Set clear expectations for analytic quality and communication standards.
Functional Leadership: Provides specialized analytical support to senior management.
Provides fusion intelligence leadership and analytic production across cyber, fraud, and physical domains to inform business and technology leaders in support of businesses/groups and BMO overall.
Deliver clear, concise, plain‑language, business-focused intelligence analysis aligned to U.S. Intelligence Community (IC) or other industry-leading standards.
Participate in and help lead crisis management coordination during major incidents to minimize operational, financial, and customer impact.
Builds relationships and liaises with stakeholders to understand problems and opportunities and recommends solutions to enable the organization to meet its goals.
Promote a culture of clarity, critical thinking, and accountability.
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.
Ensures alignment between values and behavior that fosters diversity and inclusion.
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Lead the end‑to‑end intelligence cycle: requirements, collection, analysis, and dissemination.
Produce intelligence products and analysis using IC‑standard tradecraft: BLUF, Key Judgments, confidence levels, source transparency.
Translate complex technical threats into clear business impacts and recommended actions.
Develop forward‑looking assessments on emerging threats and their implications.
Coordinate high‑severity incident response across technology, fraud, physical security, and business units.
Develop and maintain crisis playbooks, communications templates, and situational reporting standards.
Design and facilitate crisis exercises and after‑action reviews to strengthen resilience.
Act as a trusted advisor to senior leaders by providing decision‑ready insights.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Looks for coaching opportunities with other team members.
Provides strategic input into business decisions as a trusted advisor.
Acts as a subject matter expert on relevant regulations and policies.
May network with industry contacts to gain competitive insights and best practices.
Understands and can explain to others the core processes, risks and mitigation techniques for designated areas.
Anticipates and reduces complexity for others.
Develops innovative approaches to resolve problems and significant issues.
Provides input to the strategic direction of the group.
Acts as the prime subject matter expert for internal/external stakeholders.
Ensures alignment between stakeholders.
Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
Prepares and delivers presentations for senior leaders.
Troubleshoots information security issues within designated business group.
Identifies opportunities to strengthen the capability of the information security organization at BMO, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across information security and technology.
Works with internal stakeholders to validate their requirements via techniques such as reviews and walkthroughs.
Performs documentation writing and maintenance of new and existing processes, procedures and requirements.
Recommends approaches to streamline and integrate information security processes in the organization to improve overall efficiency.
Remains alert to new information security technologies and threats that present risk to the enterprise and determines the best approach to mitigate these risks.
Stays abreast of industry trends/risks related to information security, technology and business trends / risks through participation in professional associations, practice communities & individual learning.
Implements changes in response to shifting trends.
Broader work or accountabilities may be assigned as needed.