Senior Manager, FSQA

Domino's Corporate•Ann Arbor, MI

16d

About The Position

This Sr. Manager position leads the assessment of food safety, quality and regulatory risks. The role oversees Domino’s Quality Management System and audit program. This position will collaborate for compliance, risk mitigation, and play a key role in the crisis management programs. This role oversees the evolution of the FSQA technology and documentation roadmap and platforms. The role helps establish Domino’s domestic SCC strategic priorities and focus areas This position is collaborative and plays a leading role in moving strategic priorities forward and manages one or more teammates. The role serves as a main touchpoint for the SCC Center of Excellence and supports international markets and field teammates, as needed.

Requirements

Bachelors of Science degreein Biology, Microbiology, Chemistry, Food Science, or related area.
7+ years’ experience working in FSQA, regulatory compliance, standards, and/or food manufacturing.
Working experience writing standards to ISO and/or GFSI based FSMS scheme, FSMA, USDA, and U.S. Food Code.
1+ years’ experience on food manufacturing in FSQA and or sanitation and capable to create actionable standards for the field.
Strong understanding of QMS in food manufacturing
Experience leading HACCP/ Food Safety teams.
1+ year experience on auditing.
Strong understanding of how to manage complex review and development of standards process cross functionally with senior stakeholders globally.
Ability to provide expertise in standard related questions globally and provide tools when necessary for the domestic business, markets, and franchisees.
Experience developing tools and training for standard related documents.
Working knowledge of QA Systems related tools such as Intelex, document control modules, audit modules, product specification & supplier standard tools.
Strong understanding of regulatory environment for both stores & manufacturing and translating updates to current standards to meet requirements.
Skills in PC Proficiency in Windows based applications (Power Point, Word, Excel).
Strong interpersonal skills and ability to work with supply chain center, engineering, continuous improvement, FSQA and other cross functional teammates.
Excellent oral and written communication skills and the ability to communicate both internally and externally.

Responsibilities

Leads Supply Chain Center (SCC) risk and regulatory assessment efforts.
Establishes and maintains SCC standards to ensure compliance and risk mitigation.
Collaborates with internal and cross functional team members to ensure standards are appropriate and achievable and develops continuous improvement roadmap.
Ensures all standard, policy, and supporting documents are maintained on an appropriate schedule.
Leverages relationships and effective communication to educate Supply Chain Center teammates and cross functional teams to influence and train their understanding (“why” and “how”), development, and support of food safety and quality standards, strategies, and mitigation execution.
Prioritizes and leads complex and strategic compliance and risk reduction projects, as appropriate, within FSQA and cross functionally.
Oversees key metrics associated with standards and regulatory compliance.
Oversees and leads Domestic SCC audit program transformation and execution.
Supports International supply chain center programs, as needed.
Leads the FSQA technology program and evolution.
Provides key inputs and collaborates with FSQA and cross functional teams to establish short-term (annual) and long-term (3-5 years) technology priorities, to develop execution roadmap, and to deliver key results.
Collaborates with IT, Transformation, and Continuous Improvement teams to ensure FSQA technology evolution is well aligned with other Supply Chain technologies.
Participates in crisis (recall / withdrawal) management program and crisis management incidents as needed.
Manages team to perform against objectives and key results that tie to department and company priorities.
Provides clear accountability and support to direct report(s).
Helps build department employee engagement scores year over year.
Acts as coach to support team member learning and professional growth.