Senior Manager, Facilities and Workplace Services

Align Technology•Morrisville, PA

41d

About The Position

This position is ideal for experienced facilities management professionals to join the Facilities & Workplace Services team as a Senior Manager, Facilities and Workplace Services, leading the operational excellence of an entire campus or multiple facility sites. The role is pivotal in shaping a workplace environment that fosters employee engagement, well-being, and a positive experience, while championing environmental sustainability. By partnering with cross-functional teams, you will drive initiatives that enhance the physical workspace, support workforce needs, and cultivate a culture of innovation, inclusivity, and environmental responsibility.

Responsibilities

Oversee day-to-day operations of facilities, ensuring all workplace services (custodial, life-safety, engineering, food service, general maintenance) are delivered effectively and consistently.
Lead staff in providing responsive, high-quality service to employees, prioritizing their concerns and workplace experience.
Develop and implement programs and policies that promote employee engagement, well-being, and a sense of belonging within the workplace.
Champion and integrate environmental sustainability practices into all aspects of facility operations, including energy management, waste reduction, water conservation, and sustainable procurement.
Manage service contracts cost-effectively, ensuring all aspects of service delivery meet company standards and support a positive employee experience and sustainability goals.
Conduct regular performance and financial reviews, including RFPs, audits, and controls to ensure compliance and continuous improvement.
Supervise maintenance programs to ensure facilities are safe, welcoming, environmentally responsible, and conducive to productivity and collaboration.
Prepare and deliver consolidated reporting and operational reviews of KPIs, budgets, sustainability metrics, and other requirements.
Develop annual facility budgets, quarterly forecasts, and operating plans, contributing to long-term improvement, cost reduction, and sustainability initiatives.
Analyze data to assess objectives, productivity, cost savings, and opportunities for enhancing employee experience and environmental impact.
Review work order metrics to identify service gaps and recurring issues, implementing corrective actions focused on employee satisfaction and sustainability.
Direct hiring, training, and motivation of facility staff, fostering a culture of engagement, inclusion, professional growth, and environmental stewardship.
Build and maintain effective relationships with key stakeholders and leadership, championing workplace initiatives that improve employee experience and sustainability.
Drive innovation through best practices, operational efficiency, and adoption of industry trends that support a dynamic, engaging, and sustainable workplace.