Senior Manager, Event Services

Texas A&M University System • Bryan, TX

5d

About The Position

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. The Senior Event Services Manager, under direction, manages and supervises centralized conference services. Responsible for the design, documentation, implementation, and monitoring a comprehensive event strategy for the department they serve. Salary: will be commensurate based on the selected hire’s education and experience. Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents.

Requirements

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Six years of experience in event planning, hospitality management, or other related field.
• Ability to multitask and work cooperatively with others
• Ability to communicate effectively with stakeholders, including faculty, staff, students, and external partners.
• Proficient in event management platforms, scheduling tools, and Microsoft Office Suite.
• Ability to prioritize tasks, manage competing deadlines, and work independently.
• Demonstrated problem-solving skills and adaptability in a fast-paced environment.
• Knowledge of risk management and liability issues related to events.

Nice To Haves

• Bachelor’s degree in hospitality management, Event Planning, Business Administration, or a related field.
• Eight (8) or more years of progressively responsible experience in event services or conference operations, preferably in a higher education or large-scale institutional setting.
• Experience supervising teams, including full-time staff and student workers.
• Demonstrated experience with budgeting, billing, and vendor negotiations.
• Familiarity with university policies and procedures related to facility usage and liability.

Responsibilities

• Coordinates the full scope of event services, including reservations, scheduling, planning, service delivery, billing, and post-event evaluations.
• Manages and maintains the SPH events calendar and ensure timely and accurate updates.
• Oversees event setup logistics and manage event timelines and service schedules.
• Provides operational support to the Dean’s Office team during events and peak activity periods.
• Ensures compliance with university policies, including administration of insurance documents and waivers of liability.
• Performs other duties as assigned
• Designs, documents, and implements a comprehensive event strategy aligned with school goals.
• Develops event-related policies, procedures, and reporting mechanisms for internal and external stakeholders.
• Builds and maintains strong relationships with vendors and service providers to ensure quality and efficiency.
• Collaborates with internal units and external partners to support recruitment, retention, and school engagement efforts.
• Coordinates with the Office of Student Services (OSS) for integrated event planning that supports retention and recruitment initiatives.
• Supervises and trains event staff, setup crew, student workers, and part-time staff.
• Determines staffing needs.
• Oversees procurement of branded items and promotional materials
• Manages inventory
• Manages on-line SPH purchasing store.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Senior