Senior Manager, Engineering- Payments

Crate and Barrel•Northbrook, IL

51d•Remote

About The Position

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Sr Manager, Development - Payments We are seeking an experienced Senior Manager to lead the design and evolution of our enterprise payments team and systems. This role is critical to driving our payment technology strategy, ensuring scalability, security, and compliance while delivering exceptional customer experiences. The successful candidate will design and manage solutions that handle payment processing, support multiple payment methods, and integrate with various financial institutions and payment networks. This position is fully remote This role is People leader position

Requirements

Understanding of payment ecosystem: acquirers, processors, schemes, and regulatory bodies
Knowledge of fraud detection algorithms and risk management systems
Experience with payment tokenization, 3DS authentication, Authorization strategy, capture strategy, refund strategy, and security protocols
Familiarity with emerging payment regulations
Understanding of settlement, reconciliation, disputes, chargebacks and financial reporting requirements
Excellent communication skills with ability to explain complex technical concepts
Strong analytical and problem-solving capabilities
Leadership experience in building and managing payment team to support cross-functional teams
Ability to balance technical excellence with business requirements
Experience working in agile development environments
Bachelor's degree in Computer Science, Software Engineering, or related field
8+ years of software development and people management experience with 5+ years in payment systems
Proven experience with high-volume, mission-critical payment processing systems
Expertise in payment networks (Visa, Mastercard, AMEX, Discover etc.,) and processing flows
Expertise in payment platforms (Adyen, Synchrony, TNS, ACI, Cybersource, Imprint, Braintree, Paypal, Affirm, Klarna, Venmo )
Strong knowledge of payment methods: cards, remote payments, real-time payments, digital wallets, buy now pay later
Deep understanding of payment industry standards (ISO 8583, ISO 20022, EMV, PCI DSS)
Experience with cloud platforms (AWS, Azure, GCP) and payment-specific services
Proficiency in microservices architecture, event-driven systems, and API design
Knowledge of programming languages: .NET, python or similar enterprise languages
Experience with databases: SQL, NoSQL, and distributed data systems
Understanding of DevOps practices, containerization (Docker, Kubernetes), and CI/CD

Responsibilities

Design, manage team and execute enterprise-level digital and retail payment system supporting card payments, digital wallets, remote payments, buy now pay later and emerging payment methods
Lead design decisions for payment processing platforms, including real-time transaction processing, settlement systems, and reconciliation frameworks
Establish technical standards and best practices for payment system development
Evaluate and recommend payment technology vendors, platforms, and third-party integrations
Develop PCI DSS compliant payment processing solutions
Develop fraud detection and prevention systems integrated with payment flows
Develop multi-channel payment acceptance (online, mobile, in-store, call center, API)
Create technical specifications for payment routing, switching, and optimization systems
Develop real-time payment monitoring, alerting, and reporting capabilities
Ensure payment systems meet PCI DSS and other relevant regulatory requirements
Develop tokenization, encryption, and secure key management solutions
Develop and manage systems supporting strong customer authentication (SCA) and fraud prevention
Implement security-by-design principles across all payment touchpoints
Collaborate with security teams on vulnerability assessments and penetration testing
Develop APIs and integration patterns for payment service providers, acquiring banks, and card networks
Develop solutions for payment orchestration and intelligent routing
Define standards for payment data formats, messaging protocols, and communication interfaces
Develop integration patterns for enterprise financial systems, accounting platforms, and business applications
Mentor development teams on payment domain knowledge and career goals
Lead technical design reviews and governance processes
Collaborate with product managers, business analysts, and stakeholders on payment features
Work with DevOps teams on CI/CD pipelines and deployment strategies for payment systems