Senior Manager, Engineering Operations

CLEAR - Corporate•New York, NY

9h•$185,000 - $230,000•Onsite

About The Position

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Engineering Operations is a high-impact individual contributor who owns and drives CLEAR’s most critical cross-functional technology programs. You will create clarity, alignment, and predictable execution across Engineering, Product, and partner teams ensuring complex, high-stakes initiatives deliver measurable business, member, and compliance outcomes.

Requirements

8+ years of experience in program management, engineering operations, or similar roles within technology organizations
Strong technical fluency (e.g., cloud, SaaS, security, data/AI) with the ability to partner deeply with engineering and product leaders
Proven ability to lead complex, cross-functional programs and drive alignment across senior stakeholders without direct authority
Exceptional communication skills, with the ability to translate complex topics into clear, executive-ready narratives
Highly organized, detail-oriented operator who thrives in ambiguity and builds structure that enables teams to move fast

Responsibilities

Own end-to-end delivery of CLEAR’s most strategic technology programs (e.g., security and compliance initiatives, platform transformations, AI/automation programs), from definition through launch and steady state
Act as the single-threaded leader across Engineering, Product, Security, GRC, and Operations—driving alignment on scope, milestones, dependencies, and outcomes
Build and manage integrated program plans tied to company OKRs, ensuring clear ownership, realistic timelines, and visibility into risks and tradeoffs
Establish and run effective program governance (cadences, steering forums, decision frameworks) to enable fast decisions and “no surprises” execution
Evolve CLEAR’s Technology Operating System by introducing scalable mechanisms (e.g., roadmaps, KPIs, risk tracking, reporting) that improve how we plan, execute, and deliver cross-cutting work