Senior Manager, Digital Technology

TumiEdison, NJ
2dHybrid

About The Position

The Senior Manager, Digital Technology, will partner with our technology and operations team for Ecommerce to architect, design, and deliver business initiatives that drive revenue and/or improve efficiency. The individual will maintain an in-depth view of the organization’s technologies and architectures. This role will be accountable for an aspirational roadmap for the Digital stack with a focus on industry specific trends, emerging technologies, and strategic differentiators. The individual will present and socialize the current and future state of Digital Products and Platforms to various stakeholders. This role will report to the Director of Ecommerce. This is a hybrid role, we work on site 4 days and remotely 1 day, weekly. Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale. At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

Responsibilities

  • Own, ideate, architect, and drive the projects in ecommerce roadmap.
  • Manage and optimize digital payment processors, fraud systems, and gateways to ensure seamless, secure transaction flows.
  • Oversee site jobs, scheduled tasks, and overall site performance monitoring to ensure 24/7 platform stability.
  • Evaluate emerging technologies around Salesforce and build a path for adoption into the current technology stack.
  • Partner with multiple teams to create prototypes, provide resolutions, and proof of concepts.
  • Establish non-functional benchmarks and corresponding requirements across platforms ensuring the overall architecture is scalable, high performing, and is supportable
  • Evaluate, design, scope, and document integration efforts for new products, processes, technologies, and solutions.
  • Conduct evaluation of 3rd party solutions relative to business requirements and processes and guide formulation of solution recommendations.
  • Proactively identify systems and tools requiring technology refresh and create the future state architecture.
  • Conduct feasibility studies, point-of-views, competitive and impact analysis to support various strategic and tactical business needs.
  • Create and maintain key architecture artifacts, including current state, transition state, and future state of the overall digital ecosystem and establish Digital point of view.
  • Define the future state technology strategy for key business capabilities, align with key business and technology stake holders and establish vision and platform roadmap.
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