FLEX Senior Manager, Digital Commercial Strategy & Performance

Marriott • Bethesda, MD

12h • Hybrid

About The Position

Marriott International is one of the largest travel companies, with a portfolio
of more than 30 brands across a diverse set of lodging segments—from traditional
hotels to cabins in the woods. As the FLEX Sr. Manager, Digital Commercial
Strategy & Performance, you will apply a scalable, data-driven approach to
diagnose opportunities, shape Digital roadmap priorities, and execute
differentiated product strategies across underperforming, emerging, and at-risk
segments. You will partner closely with Analytics, Digital Product, UX, Sales,
Marketing, Revenue Management, Continent leadership, and hotel/ownership
stakeholders to rally teams around the highest-impact initiatives for each
segment.

Requirements

• Bachelor’s degree (or equivalent experience) in Business, Marketing, Analytics, Hospitality, Economics, or related discipline.
• 5+ years experience in digital commerce, digital strategy, performance optimization, or commercial strategy within a matrixed organization.
• Demonstrated ability to use data to diagnose business performance issues and translate findings into prioritized actions that drive outcomes.
• Strong cross-functional leadership skills: ability to influence without authority, align stakeholders, and drive decisions amid competing priorities and time constraints.
• Exceptional communication and executive-ready storytelling: comfortable presenting to senior leaders and hotel leadership with clarity and accountability.

Nice To Haves

• Hospitality, travel, or portfolio experiences—especially across diverse product segments (e.g., midscale, longer stays, outdoor/unique lodging, luxury).
• Experience building segment-level performance playbooks and scaling repeatable solutions across multiple products, brands, or markets.
• Familiarity with Digital product operating models (Agile/SAFe), and experience partnering with product squads to convert strategy into roadmap delivery.
• Strong working knowledge of digital funnel metrics and experimentation/optimization approaches (e.g., conversion rate optimization, landing page performance, merchandising effectiveness, traffic quality).

Responsibilities

• Diagnose performance challenges & identify scalable opportunities
• Build integrated, data-driven recovery plans with commercial partners
• Influence Digital roadmap prioritization & drive execution
• Serve as Digital’s strategic advisor within Marriott’s Commercial Strategy

Benefits

• All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees