Senior Manager, Demand Operations

JWX

2h

About The Position

JWX’s mission is to provide technology that empowers media businesses to connect their content with consumers across every platform. We help publishers transform content into multi-format experiences, reach audiences wherever attention moves, and strengthen monetization in a fragmented landscape. As part of the broader ecosystem, JWX also supports streaming companies and advertisers with solutions built for how modern media is distributed and consumed. Our video players are embedded directly on publisher sites, including Accuweather, Axel Springer, Dotdash Meredith, McClatchy, Penske Media Co., and more. We work with leading brands and agencies including American Express, Citi, Dentsu, Mars, UM, and more helping them target ads against our publishers’ video content. We power streaming for over 2,000 blue-chip media companies, including 80% of the top 25 Comscore US publishers. As the largest independent global video network across CTV and OLV, we reach over 1B unique users and deliver 30B+ combined video plays and ad impressions every month. As a Senior Manager, Demand Operations at JWP Connatix, you will play a pivotal role in driving the success of our programmatic ecosystem & revenue growth. This position supports our Platform Partnerships team, Publisher team, and our overall network operations, ensuring we maximize revenue opportunities and deliver operational excellence. You will: Support the Platform Partnerships team with partner onboarding, optimizations, A/B testing, and ongoing performance improvements. Collaborate with the Publisher team to answer revenue-related questions, troubleshoot issues, and proactively identify ways to increase publisher earnings. Monitor and analyze the JWP Connatix network to identify trends, resolve issues, and execute proactive optimizations that grow revenue. You’ll be hands-on with programmatic data, partner management, and operational processes, ensuring that every part of our programmatic business is running efficiently and profitably.

Responsibilities

• Partner with the Platform Partnerships team to onboard and configure new demand partners.
• Execute ongoing optimizations, pricing adjustments, and performance monitoring to ensure strong partner results.
• Support A/B testing initiatives and other experiments aimed at improving monetization and operational efficiency.
• Assist in the maintenance of partner integrations & activity through proactive communication and troubleshooting.
• Serve as a go-to resource for publisher revenue questions and performance investigations.
• Troubleshoot and resolve revenue discrepancies or underperformance issues.
• Identify and implement optimizations to improve publisher yield and maximize revenue.
• Continuously analyze and monitor the Connatix network for performance trends, anomalies, or opportunities for growth.
• Conduct discrepancy checks, enforce compliance standards, and maintain accurate internal pricing rules.
• Provide actionable insights and reporting to internal stakeholders, including the executive team.
• Lead advertiser-specific investigations in collaboration with the Demand Sales team.
• Provide feedback to the product team on feature enhancements and workflow improvements based on operational needs.
• Stay informed on industry developments, programmatic trends, and competitive benchmarks to inform strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed