Senior Manager, DC Operations

Spencer's and Spirit Halloween•Charlotte, NC

14h

About The Position

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!” At Spencer’s and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount The Senior Manager, DC Operations is responsible for overseeing the day-to-day efficiency of our outbound operation at our Charlotte Distribution Center. The successful candidate will be involved in strategic planning, resource allocation, and process optimization to ensure seamless product flow, timely order fulfillment, and cost-effective operations. The Senior Manager will also continue to find ways to enhance productivity and implement best practices within the outbound operation.

Requirements

Bachelor’s Degree in Engineering, Operations, or related work experience
Five plus (5+) years management experience in outbound operations within a manufacturing, production or distribution environment
Demonstrated ability to communicate ideas and solutions to all levels in the distribution center and across the organization
Experience with WMS systems
Strong organizational skills, detail-oriented and self motivated
Flexibility to work all shifts; including splits during peak season

Nice To Haves

Bi-Lingual (Spanish), a plus

Responsibilities

Lead and coordinate Distribution Center outbound activities, optimizing staff levels for short and long-term objectives
Maximize merchandise flow to enhance throughput and productivity within the department
Interpret and apply company policies, resolving issues through appropriate partnerships with the team
Monitor performance against budget and business plans, contributing to cost-saving ideas
Identify, coach, train, and promote associates to grow their contributions to the organization
Evaluate and provide timely feedback on supervisor performance, offering mentoring to the entire team
Inspire and motivate teams to achieve company goals, while maintaining an open culture that embraces change
Contribute actively to long-term strategy sessions, providing insight throughout the process
Fulfill other duties and responsibilities as required by the organization