Senior Manager, Data Transformations, Project Osprey

Johnson & Johnson Innovative Medicine•Tampa, FL

3d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. We are searching for the best talent for a Senior Manager, Data Transformations for Project Osprey. This is a hybrid role available in multiple cities within the US. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following cities where this opportunity is available: New Brunswick, NJ Tampa, FL Role Description This role will be part of the Global Services Strategic Solutions and Commercial Services Organization in the Digital and Data Capabilities and Service Excellence team. The Global Services Digital and Data Capabilities and Service Excellence organization supports and orchestrates large transformational programs, delivers services and data capabilities that support Global Services and the enterprise, and delivers game-changing digital innovation to drive value across J&J. Data is a core strategic asset for Johnson & Johnson Global Services, driving strategic initiatives and fueling the Global Services Digital Transformation roadmap. Reporting to the Director of Data Strategy and Solutions, the Sr. Manager will play a pivotal role in the monitoring and execution of TSA GS Service Mgmt, Experience, and Capabilities services for the Depuy Synthes separation and the implementation of data-driven strategies and solutions within the Strategic Solutions and Commercial Services organization to ensure data is treated as an asset. The Senior Manager, Data Transformations will exercise authority, control, and shared decision making (planning, monitoring, and enforcement) over the management of TSA operations with the Strategic Solutions and Commercial Services managed systems and capabilities. This role will be the main liaison for internal JNJ stakeholders and New DPS Organization’s identified points of contact for support and issue resolution around SCS managed infrastructure systems. This is a 18-24-month duration based role.

Requirements

Execute improvements, generating ideas and implementing in line with global standards 8-10 years of experience in data analytics, data governance, data management, or related field, preferably in a global or multinational organization.
Strong knowledge of data management principles, data governance frameworks, data analysis and visualization, industry best practices and data analytics tools and technologies
Excellent project management skills, with experience managing complex projects from initiation to completion.
Experience driving large scale transformations with competing priorities and initiatives to deliver optimal capabilities
Analytical skills and experience leading risk-based oversight programs
Strong leadership abilities with the capability to motivate and inspire team members and promote a data centric culture.
Effective communication and stakeholder management skills, with the ability to influence and build relationships at various levels of the organization.
A proactive and results-oriented mindset, with the ability to prioritize tasks in a fast-paced environment.
Experience in ensuring data reliability, accuracy, and consistency.
Strong critical thinking problem-solving skills.
Consistent track record of working cross-functionally.
Flexibility and adaptability to thrive in a multifaceted environment.

Responsibilities

Data Workstream Management Oversee and lead data workstreams on projects within SCS and across the enterprise, working closely with project teams to define data and reporting requirements, timelines, and deliverables.
Shape & drive the GS Service Mgmt, Experience, and Capabilities planning, approach, and execution of the DPS separation activities and data requirements including aligning end-to-end processes to managed system capabilities supported by SCS.
Provide oversight to impacts to end-to-end processes as individual functions establish an operating/run state and prepare for separation and TSA exits.
Primary contact for DPS related process changes or challenges that need support of SCS managed systems and capabilities (ServiceNow, Genesys, Service Performance Reporting, etc.).
Drive continuous evolution of TSA exit plan in coordination with functional stakeholders to ensure SCS managed systems are prepared and ready to accommodate shifting exit plans.
Monitor and mitigate risk management aspects of the program delivery.
Primary point of contact for new DPS and data capabilities that will require contact center support, escalations, process changes or training.
Responsible for successful execution of TSA exit from SCS managed systems in coordination with the Osprey Transformation team undefined DPS Delivery
Establish and maintain an integrated roadmap identifying TSA exit plans across functions and services and impacts to SCS TSA exit plan.
Coordinate with cross-functional stakeholders to define and develop review process of TSA supported services.
Manage the review of the SCS TSA costs ensuring alignment across resources, licenses and support capabilities for a successful TSA period.
Ensure end-to-end process documentation is maintained throughout the TSA period, staying aligned with evolving dispositions across the GS functions.
Engage and shape the training and communication needs in partnership with the Change and Comms team as individual processes exit TSA.
Support contact center strategy and operations throughout the TSA period ensuring representation across functional dispositions and TSA exit strategies.
Be a Trusted Business Partner Exhibit an unbiased and integrated approach towards business partnering.
Execute global Strategy & Solutions in line with taxonomy.
Create Game-Changing Innovation Generate ideas, fosters, and implements continuous improvement mindset, identifying and pursuing process and data efficiency opportunities.
Execute improvements, generating ideas and implementing in line with global standards.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year