Senior Manager, Data & Insights

Friends of the Israel Defense Forces • New York, NY

4h

About The Position

The Senior Manager, Data & Insights, leads FIDF’s fundraising analytics and systems strategy function. This role serves as a strategic partner to fundraising (across US chapters), marketing, and executive leadership, driving data-informed decision-making through advanced analytics, performance reporting, and dashboard development. The Senior Manager is a strategic thinker with deep expertise in data analytics and systems, thrives in cross-functional environments, and enjoys solving complex problems. They translate complex data into actionable insights, improve data systems, and align technology with fundraising goals. They also provide thought leadership and guidance to cross-functional teams on data strategy and analytics best practices, and act as a liaison between technical teams and fundraising leadership to ensure data insights are accessible and actionable.

Requirements

• 6 - 8+ years in data analytics, business intelligence, or fundraising systems strategy
• Advanced proficiency in Power BI and SQL.
• Experience with CRM platforms (e.g., Raisers Edge, Luminate Online, Salesforce, Microsoft Dynamics)
• Strong understanding of data modeling principles, including relational and dimensional modeling, normalization, and schema design.
• Deep understanding of fundraising KPIs and donor lifecycle analytics.
• Strong interpersonal and communication skills to influence stakeholders and drive the adoption of data insights.

Nice To Haves

• Passion for FIDF’s mission and values
• Bachelor's degree in Computer Science, Data Analytics, Data Science, Statistics, Business Analytics, Information Systems, or related fields.
• Experience working in nonprofit or mission-driven organizations.
• Familiarity with data privacy regulations (e.g., GDPR, CCPA) and demonstrated experience implementing data governance programs
• Knowledge of data cataloging, metadata management, and data lineage tools.
• Relevant certifications such as CDMP, Power BI, or Blackbaud are a plus.

Responsibilities

• Define and execute the vision for fundraising systems and analytics aligned with organizational goals.
• Ensure system interoperability and compliance with IT and data security standards (e.g., PCI, PII).
• Drive continuous improvement in data systems and analytics processes to enhance effectiveness.
• Design and manage dynamic Power BI dashboards and reporting tools that provide visibility into key fundraising metrics (e.g., donor acquisition, retention, conversion, lifetime value).
• Translate complex data into compelling narratives and visualizations for stakeholders at all levels.
• Oversee CRM administration, including user support, data integrity, and system configuration.
• Fulfill data requests from internal stakeholders to support fundraising, marketing, and executive decision-making.
• Partner with fundraising, marketing, and technology teams to define KPIs and deliver actionable insights.
• Collaborate with executive leadership to align data strategies with organizational goals.
• Lead data governance by implementing policies, best practices, and data quality standards to ensure data integrity, structure, and compliance with privacy regulations (e.g., GDPR, CCPA).
• Support enterprise-wide efforts to align metadata, data lineage, and data sharing processes.
• Define and monitor key data quality metrics (accuracy, completeness, consistency).
• Develop and oversee data stewardship processes to ensure high-quality, well-documented datasets.
• Create tools and processes for ongoing data quality monitoring and improvement.

Benefits

• Medical, Dental, Vision, Early dismissal for Shabbat, 403b with employer matching, Life Insurance, Disability Insurance, FSA, Jewish and Federal paid holidays, sick days, and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees