Senior Manager - Data Governance & Policy

American Express•Phoenix, AZ

7d•$90,000 - $165,000•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will I make an impact in this role? Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. The Enterprise Data Office (EDO) team, part of EDMP, is a global first line of defense data center of excellence responsible for realizing the potential of our data. EDO provides the principles, policies, processes, architecture, and governance to enable consistent, trusted, and usable data to drive accurate data-driven business outcomes. Role Description: The Senior Manager Data Governance and Policy will be responsible for supporting the Data Governance Policy and Standards, Policy Implementation Procedures, Data Risk Assessments, Effective Challenge and Control Testing Methodologies, and other key instructive and interpretive documentation that enables American Express to manage data risk.

Requirements

5+ years in the financial services industry in operational risk management, data risk management, internal audit or a related field.
Experience executing risk assessments (including Risk Control Self Assessment), control testing, policy adherence, and effective challenge processes.
Prior experience authoring and updating risk management policies, standards and procedures.
Bachelor's Degree

Nice To Haves

Strong knowledge of the financial services regulatory environment including BCBS-239, Dodd-Frank Act, Bank Secrecy Act and other relevant regulations.
Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
High degree of organization, individual initiative and personal accountability and resiliency.

Responsibilities

Supporting the maintenance, implementation and updating of the Enterprise Data Management Operating Policy, Standards and supporting documentation.
Assist in the development of methodologies and documentation to support data control testing and effective challenge of adherence to data policy requirements.
Documenting requirements to assess and control data risk across the data supply chain for critical risk and regulatory reports and financial crimes risk management processes.
Providing support for regulatory, independent risk management, and internal audit exams and continuous monitoring over the program.
Ensuring the successful integration of Policy, Standards and Procedure requirements into key processes within the EDO and across American Express.
Analyzing complex questions on the Policy and providing clear interpretation to key stakeholders and internal EDO colleagues.
Supporting creation of materials for regular updates to senior level stakeholders.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities