Senior Manager, Data Center Critical Facilities

Equinix•Ashburn, VA

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Equinix is seeking a Sr. Data Center Facility Manager to lead our Ashburn facility operations team that will operate and maintain critical facility infrastructure, plan and execute projects to upgrade and improve our critical and non-critical infrastructure systems, and develop the tools, processes, and safety culture necessary to effectively scale.

Requirements

10+ years of management experience in technology operations, including critical facility operations
Bachelor’s degree or equivalent experience
Proven track record of leading and developing high-performing leaders in a dynamic, 24/7 environment.
Proven track record of thinking strategically and executing tactically
Experienced in project management
Experienced working with vendor partners
High-level of knowledge and understanding of data center power and cooling infrastructure
Knowledge of industry standards, building codes and safety standards, including EHS, OSHA
Troubleshooting and analytical skills
Experience providing solutions to complex problems under pressure
Experience in cross functional, collaborative environments

Responsibilities

Oversee all aspects of the data center’s critical physical infrastructure.
Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements
Manage teams of 24x7 engineers in all facets of their career.
Guide, train and educate staff on best practices related to all service owner issues
Engage in improvement projects, often requiring reaching out to a variety of internal and external support teams, and drive them from conception to completion
Is the escalation point for Data Center facilities related issues/failures including responding to out-of-hours emergency calls
Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Overall site capacity management
Participates as part of the new facility/infrastructure design team
Incident Management including: communicating and coordinating activities and on-site staff during a complex customer-impacting incidents, drive root cause analysis and provide a clear direction and, drives approval for incident resolution
Ensure all safety procedures are adhered to while performing work.

Benefits

As an employee, you become important to Equinix’s success.
We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient.
We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible.
So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits:
- Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
Eligibility requirements apply to some benefits.
Benefits are subject to change and may be subject to specific plan or program terms.