Manager, Data Center Critical Facilities

Equinix • New York, NY

8d

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Leads a multidisciplinary team responsible for safe, reliable, and efficient datacenter operations. Determines resources, processes, and priorities to meet organizational goals. Provides direction within established policies while recommending improvements to enhance performance across multiple functions. Plays a key role in financial execution, workforce planning, and translating strategic objectives into operational results.

Requirements

• 8+ years of relevant experience in data center operations, critical infrastructure, or related fields
• Bachelor’s degree or equivalent professional experience

Nice To Haves

• Strong knowledge of mechanical, electrical, and critical infrastructure systems
• Experience leading multi‑layered teams and developing talent
• Proven ability in project management, vendor oversight, and capacity planning
• Strong analytical, communication, and problem‑solving skills
• Familiarity with operational standards and continuous improvement practices

Responsibilities

• Leads supervisors and technical staff, ensuring consistent standards and a strong safety culture
• Oversees staffing, performance management, coaching, and development
• Supports testing, project execution, and incident response activities
• Plans and allocates resources for data center projects, maintenance, and capacity needs
• Contributes to budget planning and cost management
• Converts functional plans into operational processes and ensures consistent execution
• Manages contractor performance to meet KPIs, SLAs, and safety expectations
• Ensures work quality, compliance, and timely completion
• Ensures proper testing procedures and complete documentation
• Leads operational handover of new builds and infrastructure
• Authors Maintenance Operation Protocol (MOP) scripts
• Directs on‑site response during incidents and coordinates communication
• Supports root cause analysis and long‑term corrective actions

Benefits

• Employees are eligible for bonus, and equity may be offered depending on the position.
• Equinix Benefits As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees