Senior Manager, Corporate Strategy & BizOps
About The Position
The Senior Manager, Corporate Strategy & BizOps is a critical member of Freshworks' global Strategy team, driving high-priority initiatives that shape the company's future. Reporting directly to the Senior Director of Corporate Strategy, you'll join an established and growing team that serves as a central talent hub, partnering closely with leaders who bring top-tier consulting experience. This role combines the strategic rigor of consulting with limited travel, offering the opportunity to operate inside a fast-moving SaaS company with high visibility to senior executives. You'll blend strategic problem-solving with hands-on execution, building business cases, conducting market and competitive analyses, and supporting cross-functional programs across Product, Sales, Finance, Operations, and BizOps. This is an ideal role for someone who enjoys structured thinking, analytical depth, and translating insights into real business impact. Please note this is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our San Mateo, CA headquarters.
Requirements
- 5-7+ years of experience in strategy, management consulting, corporate strategy, business operations, or related analytical roles
- Strong analytical and problem-solving skills with the ability to interpret data, develop insights, and influence decisions
- Financial modeling and business case development capabilities
- Ability to operate in a dynamic, fast-paced environment and work across multiple projects simultaneously
- Excellent communication, slide-building, and stakeholder management skills
- Ability to work collaboratively across teams and geographies; no direct people management required
- Bachelor's degree required; MBA preferred
Nice To Haves
- Experience working in or supporting SaaS or technology businesses preferred
Responsibilities
- Support strategic projects that address key company priorities, providing analysis, insights, and clear recommendations.
- Work closely with Strategy leadership and cross-functional stakeholders to frame problems, gather data, and develop fact-based solutions.
- Conduct market, competitive, and financial analysis-including business cases, scenario models, and investment evaluations.
- Assist in the creation of board-level, investor-facing, and internal strategy materials.
- Translate high-level strategic goals into actionable plans, ensuring workstreams are scoped, milestones defined, and progress tracked.
- Collaborate with partners across geographies and functions to ensure alignment and project momentum.
- Contribute to operational deep-dives, opportunity sizing, and strategic planning cycles.
- Bring structure, analytical rigor, and strong communication to complex business problems.
Benefits
- Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
- Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
- Freshworks also offers adoption and parental leave benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Funds, Trusts, and Other Financial Vehicles
Number of Employees
1,001-5,000 employees
