Senior Manager, Contract Compliance and Resolution

Danaher Corporation

7d•Remote

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The Senior Manager of Contract Compliance and Resolution will lead compliance and resolution activities across NACO (North America Commercial Organization) within Client Services. This role ensures contractual integrity, minimizes contract leakage, and drives revenue optimization through effective quote-to-cash management. The leader will actively engage with Sales teams and customers to negotiate terms, resolve issues, and strengthen contractual performance, while overseeing a team responsible for compliance monitoring, change orders, freight revenue recovery, and contract resolution. This position reports to the Vice President, North America Client Services and is part of the Client Services team and will be fully remote. In this role, you will have the opportunity to:

Requirements

Bachelor’s degree in Business, Finance, or related field
10+ years of experience in contract management, compliance, sales leadership, finance or client services within a complex organization
Proven experience working with Sales teams and engaging directly with customers to negotiate and resolve contractual issues
Strong understanding of GPO pricing structures, rebate programs, freight revenue recovery, Contracting software and tech, and overall quote-to-cash processes
Demonstrated leadership experience managing teams and driving compliance initiatives
This position requires up to 10% flying and/or driving travel, which may include overnight stays, to our Brea, CA site

Nice To Haves

MBA
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Responsibilities

Lead NACO contract compliance governance by enforcing contractual terms, overseeing GPO tier adherence, rebate structures, and compliance frameworks, and recommending strategic opportunities for long-term financial performance.
Drive revenue optimization post sale contracts and mitigate financial risk by identifying contract leakage, improving quote-to-cash execution of financial terms, highlighting areas of opportunity for improved profitability, and overseeing freight recovery initiatives, rebate governance, and other contractually governed revenue streams.
Serve as a strategic partner to Sales and key customers, securing buy-in through strong influence skills, navigating tough conversations, and driving aligned outcomes that support both customer and business objectives while negotiating terms, resolving compliance issues, and strengthening relationships.
Enable strong cross-functional alignment by collaborating with Finance, Sales, Legal, and Contract Development to enhance contractual structures, streamline processes, and reduce operational and financial risk exposure.
Provide leadership and oversight to the Compliance team, ensuring effective monitoring and resolution of MAC shortfalls, GPO tier compliance, change order requests, contract investigations to address unfavorable or non-compliant terms, freight recovery, and (if included) metering compliance, while developing team capability and performance.