Senior Manager, Compliance PR & USVI

Liberty Latin America Communications, Inc.

16h

About The Position

As a Senior Manager, Compliance PR/USVI, is responsible for providing strategic counsel, leadership, and hands-on support to ensure regulatory compliance across Liberty’s Puerto Rico and U.S. Virgin Islands operations. This role plays a critical part in the implementation of the new Liberty IT Stack, customer migrations, and the oversight of regulation-specific compliance programs applicable to U.S. markets. The position serves as a key advisor to the Deputy Head of Compliance, supporting risk identification, escalation, and mitigation efforts while partnering closely with cross-functional teams.

Requirements

Bachelor’s degree required; advanced degree (Juris Doctor, Master’s, or equivalent) preferred.
7-9 years of progressive experience in compliance, legal, regulatory affairs, or risk management, preferably within telecommunications or another highly regulated industry.
Strong working knowledge of U.S. federal regulations applicable to PR/USVI, including DMCA, CPNI, TCPA, PCI-DSS, HIPAA, privacy, and accessibility requirements.
Experience supporting complex, cross-functional initiatives such as IT transformations, system migrations, or regulatory remediation programs.
Proven ability to influence senior leadership and partner effectively across business and functional teams.

Responsibilities

Provide counsel, guidance, and continuous support in the implementation of the new Liberty IT Stack as it relates to PR/USVI operations, including customer migrations, Liberty Terms & Conditions and policies (retail and business), consent management, communications preferences, PCI-DSS requirements, credit checks, and privacy considerations.
Provide ongoing advice and support on a broad range of compliance matters affecting PR/USVI, including consent management, Terms & Conditions and policies (retail and business), communications preferences, PCI-DSS, credit checks, privacy, and CPNI considerations for marketing campaigns and customer engagement initiatives.
Act as a trusted compliance advisor to business leaders and functional teams in PR/USVI, delivering practical, risk-based guidance aligned with operational realities.
Lead and oversee regulation-specific compliance programs applicable to PR/USVI and U.S. markets, including DMCA, CPNI, TCPA, PCI-DSS, HIPAA, accessibility, and other applicable federal and local regulations.
Develop, implement, and maintain compliance policies, procedures, standards, and programs to ensure consistent application across PR/USVI operations.
Monitor regulatory developments impacting PR/USVI, assess business impact, and recommend mitigation strategies.
Advise the Deputy Head of Compliance on current and emerging compliance risks, significant issues, and matters requiring escalation related to PR/USVI operations.
Support enterprise risk management efforts by identifying, assessing, and mitigating compliance risks across PR/USVI business units.
Support the Deputy Head of Compliance in the execution and ongoing oversight of compliance programs related to Letters of Agreement with the federal government, as applicable to PR/USVI.
Coordinate internally to ensure adherence to regulatory commitments, reporting obligations, and remediation activities.
Partner with Learning & Development and Communications teams to design, implement, and support compliance training programs and awareness initiatives for PR/USVI employees.
Promote and reinforce a strong culture of compliance through proactive education, communication, and engagement.
Assist with the development, review, and enhancement of compliance-related policies, procedures, and programs applicable to PR/USVI.
Provide counsel and guidance on compliance-related legal matters and support functional groups in addressing compliance questions, reviews, and corrective actions.
Demonstrates and ensures compliance with the Customer First Philosophy, all Liberty Latin America's policies, and procedures, including the Code of Conduct and Liberty safety standards and procedures.
Other functions may be assigned.