Senior Manager, Competitive Intelligence

Salesforce • Washington, DC

12d

About The Position

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 02/13/2026. Overview of the Role The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Sr. Manager on our scale team. This person will be aligned with the PubSec OU to identify and provide competitive insights that will help drive the strategy and success of the Sales team through competitive deal support, programs and initiatives. The ideal candidate will easily toggle between research, insights, deal support, and program execution. This individual takes pride in helping Salesforce win. This position requires strong written and verbal communication as well as organizational skills, and the ability to manage deliverables across cross-functional teams. Key qualities for success in this role include: identifying and understanding the competitive landscape of a Sales team, developing a mutual stakeholder relationship with OU leadership, managing complex business processes, analytical problem-solving skills, tech-savvy and excellent troubleshooting skills, entrepreneurial drive and work ethic, results orientation, and a demonstrated ability to add value and succeed in a fast-paced environment.

Requirements

• 5+ years of pre-sales, technical or implementation experience (e.g. solutions engineer, enterprise architect, technical architect, implementation specialist, solutions consultant).
• Pre-sales (SE/TA/EA) or implementation experience in PubSec
• Deep understanding of Salesforce and / or its competitors’ products
• Have strong communication and presentation skills.
• Display strong leadership, networking, relationship-building and influencing skills.
• Ability to work both independently and in a larger team setting.
• High sense of urgency to respond to critical business questions.
• Curious, analytical, innovative, and wildly creative — with the execution skills to make it happen.
• BS in Computer Science, Information Management, Business Management, or equivalent work experience.
• Understanding of Salesforce’s sales processes are highly preferable.

Responsibilities

• Think strategically to provide advice to senior sales leadership.
• Identify gaps, recommend actions to sales leaders, set a plan and drive the execution.
• Act as first point of contact for competitive sales topics for the OU, engaging and collaborating with other supporting functions to improve our win rates.
• Define and execute competitive programs for PubSec.
• Provide proactive / reactive deal support to sales teams in specific competitive opportunities within PubSec.
• Identify, develop, and deliver enablement to arm the Sellers with competitive strategies to win.
• Stay tuned to market signals (competitive messaging, trends, etc) to identify opportunities to engage.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees