Senior Manager, Client Services - Media & Entertainment
About The Position
The Senior Manager, Client Services, Advertising, is a pivotal leadership role responsible for overseeing and directing the strategic account management function. This role is crucial in maintaining and expanding our client relationships, ensuring the delivery of exceptional advertising solutions, and driving the overall growth of the organization. The ideal candidate will have experience in cultivating relationships with performance minded Media & Entertainment partners. This role will oversee a team charged with executing a large volume of high impact & programmatic executions.
Requirements
- Minimum of 8+ years of experience in account management within the advertising media industry.
- Background working with Media & Entertainment or Theatrical clients.
- Experience in programmatic advertising, including knowledge of DSPs, SSPs, DMPs, and ad exchanges.
- Proven track record of managing large-scale operations and delivering exceptional results in a fast-paced environment.
- Strong leadership skills with the ability to inspire, motivate, and develop a high-performing team.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with a customer-centric mindset and a strong focus on driving business growth.
- Ability to work collaboratively across departments and with senior leadership.
Responsibilities
- Client Relationship Management:
- Serve as the primary executive contact for key clients, building and maintaining strong long-term relationships across client direct and agency teams.
- Oversee the execution of performance advertising solutions that meet client objectives and exceed KPIs.
- Conduct regular business reviews with clients to assess performance, identify opportunities, and address any issues.
- Responsible for leading a team goaled and focused on driving Incremental, Upselling & Revenue retention.
- Operational Excellence:
- Oversee the operational aspects of account management, ensuring efficient processes, resource allocation, and compliance with industry standards.
- Implement performance metrics and reporting systems to monitor and improve team and client outcomes.
- Drive continuous improvement initiatives to enhance service delivery and operational efficiency.
- Manage Managers of Client Services and Account Managers.
Benefits
- health insurance
- equity awards
- life insurance
- disability benefits
- parental leave
- wellness benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
