Senior Manager, Client Experience

Stagwell Global•New York, NY

38d•$73,000 - $94,000•Hybrid

About The Position

Assembly is looking for a Sr. Manager, Client Experience (Media Planning).â¯ The Sr. Manager, Client Experience will be responsible for research, media strategy, and plan development for assigned account(s).â¯ You will play an important and strategic role as a liaison between the internal strategy, execution teams, and the client.â¯ Your exposure to the client, as the day-to-day contact, gives you insight into the inner workings of a marketing campaign, and the unique ability to leverage that insight with Assembly. With the goal of bringing new client ideas and solutions, the focus is to meet client expectations through management, oversight, and execution across several digital channels (Display, Social Media , Search Engine Marketing , as well as Offline Media . This position will be responsible for the deep, tactical knowledge supporting the marketing client solutions, plans, and tools delivered.

Requirements

Minimum of 3 -5 years of cross-channel media planning experience
Prior advertising or digital media agency experience strongly preferred
Strong digital marketing background and familiarity with multiple media channels
Strong communication skills
Strong project management skills
Solid research and analytical skills, good mathematical aptitude ( i.e. media math and finan ci al management ) , and attention to detail
Strong experience with Excel (advanced functions and formulas) and PowerPoint
Familiarity with a variety of media tools and software like Prisma, MediaOcean
Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task
Flexible and willing to learn new skills

Nice To Haves

Experience with Project Management tools a plus.

Responsibilities

Builds strong relationships with internal and external agency partners
Manages day to day account requests from internal teams and / or clients , responsible for ensuring all communications are addressed in a timely manner.
Leads Client Status including agenda, talk track, follow-up
Oversees Associate Manager and Coordinator positions .
Works with client-facing team + P roject Manager to capture action items and communicates to larger team.
Actively seeks-out and demonstrates strong understanding of the client's business .
Understands and can articulate the business challenge that leads to the media strateg y.
Master the use of proprietary and industry tools and systems
Assists Associate Manager and Coordinator in plan implementation
Oversees and/or manages the budget tracking, management, and reporting process
D emonstrates application of media knowledge to address media and business challenges
Actively participates and leads in meetings/brainstorm sessions
Actively participates in meetings with media representatives to evaluate opportunities in collaboration with internal activation teams
Collaborates on POVs and client facing communication
Works with research to ensure competitive spending data requests and analysis are completed
Collects and organizes data across all channel teams for reporting in collaboration with activation.

Benefits

We care about your growth - we offer competitive salaries and annual compensation review
We recognize and celebrate your success…all the time! Whether it's through company meetups, employee recognition programs, or just a regular day, we make sure our people's achievements are known and appreciated
We're truly a people-first organization. That's why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies
We have a hybrid in-office/remote working policy that focuses on bringing people together in-person when it's needed most, i.e., team strategy brainstorms, learning & development opportunities, and company meetings
We care about social and environmental Impact - we have dedicated Impact Champions who collaborate globally to make sure we're leaving the world better than we found it
We have an amazing group of Employee Resource Groups who form close knit communities and are committed to guiding the agency to become more inclusive, diverse, and representative of the world around us
We're part of Stagwell, the challenger network built to transform marketing. We're nimble and digital-first, and we're quickly growing to take on the biggest legacy hold cos
In addition to medical, dental and vision coverage, we offer a generous PTO plan, 401k program, comprehensive family planning benefits (including paid parental leave), and pre-tax commuter benefits. Benefits/perks may vary depending on the nature of your employment with Assembly and the location where you work.

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