Senior Manager Claims (Onsite)
About The Position
Continue growing with our family. Our team members make it happen. If you want to continue to grow in a new role internally and see a position that looks right for you, we encourage you to apply! Thanks for your commitment to Tyson Foods. Management Level: M2 Job Summary: The Senior Manager leads and manages a multi-state team of ten or more workers’ compensation claims adjusters and/or administrative staff. This role provides operational leadership, technical claims handling, training, audits, and financial management within defined authority limits. The Senior Manager partners cross-functionally to support risk management initiatives and drives continuous improvement in claims processes and outcomes.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum 8 years of progressive experience in workers’ compensation claims handling, including supervisory or managerial experience.
- Strong knowledge of legal principles and workers’ compensation claims processes.
- Proficiency in claims management systems and standard computer applications.
- Excellent verbal and written communication skills.
- Demonstrated ability to make sound decisions based on complex analysis
Responsibilities
- Lead, coach, and develop a multi-state team of 10 or more workers’ compensation adjusters and/or administrative support staff.
- Oversee the technical handling of claims for complex and difficult workers’ compensation states, including investigation, evaluation, negotiation, and settlement.
- Ensure compliance with jurisdictional requirements, timely payments, and proper filing of required forms.
- Manage claims financials, including reserve setting up to $1,000,000 and settlement authority up to $250,000.
- Conduct claim file audits, performance reviews, and implement training programs to maintain quality and service standards.
- Analyze changes in workers’ compensation laws and update procedures accordingly.
- Collaborate with risk management and other departments to reduce total cost of risk.
- Lead and participate in special projects to improve claims operations and outcomes.
- Handle confidential information professionally and maintain strong communication with internal and external stakeholders.
Benefits
- paid time off
- 401(k) plans
- affordable health, life, dental, vision and prescription drug benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
