Senior Manager, Channel Partnerships

Jobber

7d • Remote

About The Position

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Partnerships team works with businesses from industry-leading tech companies to freelancers to bring new users to Jobber or build product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller program partners.
So far in the partnerships’ journey, we’ve been able to partner with some truly incredible businesses due to our mutual passion of helping small businesses succeed. We’re looking for a Sr. Manager, Channel Partnerships to help lead the strategy, recruitment, and acquisition of partners that also serve the Home Service space. If you want to be a part of helping shape one of the up-and-coming departments at Jobber (and you're ready to roll your sleeves up and run!), here's your chance.
Reporting to the VP, Partnerships, the Sr. Manager, Channel Partnerships will be focused on finding best-in-class channel partners that can help both spread Jobber's message, while adding value to our existing customer base. This role will be both a player and coach, in addition to carrying a revenue target, they’ll also recruit, manage and grow partner managers to meet team goals. This role will play a critical role in developing this hugely important team as a whole, with an emphasis on scalability and driving new revenue streams.

Requirements

• Proven previous experience in a results-driven sales/partnership, affiliate and/or business development role(s).
• Demonstrated experience in people management
• A dynamic approach to your partnership style. You'll be both partner and company-minded, developing strong relationships with external partners as well as our internal teams.
• A strategic mindset. You set big, ambitious goals for yourself, and then build a rock-solid strategy and tactical plan to help you get there.
• Next-level communication and relationship-building abilities. You’re striving to be a partner advocate with active listening skills, able to understand partners' needs thoroughly.
• The ability to thrive in a fast-paced environment. You know how to multitask with the best of them while also staying focused on delivery and execution.
• A passion for building from nothing, programs and teams
• Strong written and interpersonal skills with the ability to inspire and communicate across internal and external stakeholders
• Ability to persuade, influence, and negotiate effectively, with strong objection-handling capabilities
• Willing to occasionally travel to partner on-sites, conferences or other business needs

Nice To Haves

• Experience working with franchisors is a plus

Responsibilities

• Develop and execute the channel business development strategic plan
• Conduct market research and identify target prospects with partners in key categories whose clients would benefit from the introduction and implementation of Jobber
• Maintain a pipeline of channel partnership opportunities for the channel team that drive both reach and new revenue for Jobber to achieve business objectives
• Develop compelling business value propositions that encourage franchise partners to adopt and invest in advocating partnering with Jobber
• Recruit, manage and coach a team of Partner Managers
• Drive connection with potential partners through phone, email, and Linkedin outreach to generate new opportunities
• Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements.
• Pitch and close partnerships with partners to meet business objectives
• Develop in-depth knowledge of Jobber product offering as well as our partner offering and competitive advantages
• Maintain partnership industry competitive detail to understand our partnership gaps
• Partnering with internal stakeholders including product and marketing to drive channel growth
• Provide feedback to product teams on partner feature requests and gaps that prevent Jobber from being the #1 referred Field Service Platform

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed